On-demand Webinars

EU-Phoria: Breaking Barriers for Fast & Foolproof EU Shipping with IOSS

simplyvat

EU-Phoria
Breaking Barriers for Fast & Foolproof EU Shipping with IOSS


Webinar Replay

Hosted by: GFS and SimplyVAT.com

In the UK-EU trade landscape, Import One-Stop Shop (IOSS) can revolutionise cross-border logistics for UK retailers in looking for faster, easier cross-border shipping to the EU.

Replay this insightful webinar that guides you through practical steps to eliminate VAT and customs compliance barriers for faster-than-ever, friction-free eCommerce delivery and returns to the EU.

Our experts from GFS and SimplyVAT.com share the formula that enables you to achieve quick processing, faster delivery times, enhanced customer satisfaction AND powers you with the confidence of hassle-free customs and VAT compliance.

In a 45-minute video replay, we power through burning questions:

  • Overcoming compliance barriers for smoother, faster EU shipping.

  • Understanding IOSS for quick and easy VAT compliance across the EU.

  • Simplifying customs compliance for outbound and inbound EU shipments.

  • Putting it all together — what does the end-to-end solution look like?

  • Q&A: Answering questions put to our industry leaders.

Replay The Webinar Now

Take the first step towards unlocking the potential of IOSS for EU shipping and revolutionise your EU logistics!

Watch the video replay

Our Experts

Bobbie Ttooulis

EU-Phoria speakers

Alex Wyatt

About GFS

Established more than 20 years ago, GFS is the pioneer of ECM technology and multi-carrier parcel services. We offer single access to 1000+ shipping lanes across 220+ countries, UK and worldwide, backed by our proprietary Enterprise Carrier Management (ECM) technology to automate and simplify multi-carrier shipping from checkout to doorstep and back again.

As the UK’s first and leading managed multi-carrier service, we ship over 30 million parcels a year, and this has bagged us the buying power to offer competitive rates and optimise costs for our customers.

Our ECM technology brings everything together from pick/pack/despatch, labelling, tracing, and all the way to final mile delivery and returns. With GFS it’s one partner, one contract, one invoice and one IT integration to untangle complicated delivery management. Which is why our tagline is – See Delivery Differently.

simply vat

About SimplyVAT.com

SimplyVAT is an international VAT compliance company dedicated to making the lives of eCommerce sellers stress-free from the burden of VAT compliance.

We’re specialists in helping eCommerce businesses stay compliant as they sell online. With our years of expertise, you can be sure your business is in safe hands. We can help you with VAT registrations, filings and returns, OSS & IOSS registrations, as well as VAT consultancy and audits.

2024-05-28T08:23:55+00:00April 3rd, 2024|

IMRG Weekly Retail Data Show #178

IMRG Weekly Retail Data Show #178

GFS participated in IMRG’s Weekly Retail Data Show on 28th March 2024. This insightful webinar provided UK retailers with valuable insights into the current retail landscape, including an analysis of web traffic and the factors influencing it.

The discussion with noted industry members includes:

  • Market updates for the week commencing 17th March
  • Traffic analysis: Understanding what drives and deters web traffic
  • Messaging channels: Exploring effective communication strategies
  • SEO optimisation tips for enhancing online visibility
  • And… Strategies for battling cart abandonment to improve website conversion rates

Watch the replay now to unlock key insights to boost website conversion for eCommerce retailers.

If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube

Watch the Replay

Contact GFS to Know More About Multi-Carrier Delivery

2024-04-09T10:05:18+00:00April 3rd, 2024|

Masterclass Replay: Five Must-Have Strategies to Master Customer-Centric Delivery and Reduce Cart Abandonment

GFS & Retail Economics

On-demand Webinars

Rewatch our free Masterclass in Association with Retail Economics

£31.5 billion left at checkout
as shoppers turned off by poor delivery options

eCommerce Leaders & Supply Chain Decision Makers, it’s time to join forces!

The traditional rules of checkout and delivery operations are clearly hurting sales, and resulting in customer cart abandonment. Is there a way to enhance the checkout experience without making it an operational cost burden?

MASTERCLASS HOST

Richard Lim

Richard Lim
CEO, Retail
Economics

Retail Economics

PANELIST

Zoe Donovan Digital & Marketing Director, LK Bennett

Zoe Donovan
Digital & Marketing Director,
LK Bennett

LK Bennet logo

PANELIST

Hannah Lia Operations Director, hampers.com

Hannah Lia
Operations Director,
hampers.com

hampers logo

The Masterclass Addresses…

The 5 Strategies to tackle Cart Abandonment… and how to implement them

  • Hover to reveal the 5 Strategies

  • The Rule
    Customer-Centricity
  • The Partnership
    Empowering Choice
  • The Non-Negotiable
    Reliability
  • The Enabler
    Technology
  • The After Thought (no more)
    Returns Management
The 3-Pronged Masterclass Addresses...

Complete the form to rewatch the masterclass:

About Retail Economics

Retail Economics is an independent economics research consultancy focused on the consumer and retail industry. We provide independent thought leadership on major economic and retail trends and analyse their impact on the industry.

Retail Economics provides proprietary data on sector growth, behavioural trends, channel performance and forecasts.

Find out more at www.retaileconomics.co.uk

About GFS

GFS is the UK’s first and largest provider of managed multi-carrier services, technology, and expertise for the eCommerce industry. GFS is the chosen global delivery partner of some of the largest and fastest-growing eCommerce brands, such as Mamas & Papas, Dune, LK Bennett, etc.

With 1000+ carrier services, we make multi-carrier delivery simple by providing an all-inclusive solution to manage multi-carrier services and technology, backed by GFS expertise and proactive support. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

www.gfsdeliver.com

2024-04-25T11:21:57+00:00June 29th, 2023|

First Cut: eCommerce Review 2022 and 2023 Forecast

First Cut:
eCommerce Review 2022 and 2023 Forecast

FREE WEBINAR REPLAY in association with

2022 undeniably brought a big shift to eCommerce as macroeconomic challenges chose to catch us by surprise and once again impacted shopping behaviour.

eCommerce is still sailing boldly despite being caught by the winds of rising costs, increasing consumer expectations, strike action, resource shortages and other operational challenges.

Sounds like a lot to handle, but time to pull up our boots and pick the learnings from last year, keep our ears peeled for what experts are saying for 2023 and start rolling out a robust plan!

As businesses recover from Peak, no better time than now to look ahead and plan your next chapter.

To prepare and go strong into 2023, we’ll be in conversation with industry authorities IMRG and supply chain leader Jim Higginson.

No wishy-washy talk — we dive straight into the report & research findings from 2022 and study data-backed forecasts for 2023. And to conclude, our industry thought leaders share their experience and overview on navigating the changing final mile delivery landscape and succeeding in 2023.

Your key takeaways as we answer the big questions:

A reflection and scrutiny of eCommerce in 2022
What’s the data telling us about campaign performance, bottomline numbers, delivery conversion rates, new challenges with returns, especially in comparison to previous years?

Announcing winners across different categories
Also, why did the winners win and losers lose?

What on earth happened during the Peak of 2022?
Did Peak spare retailers during Black Friday, all of Cyber week and the festive shopping season?

How can eCommerce businesses overcome the industry-wide operational and external challenges?
Practical, non-textbook perspective so retailers can retain customers, protect costs, improve checkout conversion rates, reduce cart abandonment and re-think returns management.

The BIG REVEAL: Forecast for 2023
A look at IMRG’s proprietary forecast data and opportunities that will shape the industry in the year ahead.

Defining Final Mile Success in 2023: “What will it take?”
Capitalising on our panelists’ experience to look at final mile delivery in the wider supply chain landscape and define the must-have Checklist of key imperatives to succeed in 2023.

Speakers:

Bobbie Ttooulis, Group Marketing Director, GFS

Andy Mulcahy, Strategy and Insight Director, IMRG

Jim Higginson, Senior Supply Chain Leader
(former Senior Director of Logistics and Customer Fulfilment, Huda Beauty)

Rewatch the webinar

Who should watch the webinar?

If you are an UK eCommerce operational manager:

  • Looking to get answers to the big questions looming on the eCommerce industry

  • Wanting a way to overcome unseen challenges and mounting pressures impacting KPIs

  • Interested in a real-life, relevant retail perspective on what will define success in 2023

  • Keen on reducing operational costs, improving delivery performance and improving customer satisfaction

About GFS

GFS is the UK’s first and largest provider of managed multi-carrier services, technology, and expertise for the eCommerce industry. GFS is the chosen global delivery partner of some of the largest and fastest-growing eCommerce brands, such as Mamas & Papas, Dune, LK Bennett, etc.

With 1000+ carrier services, we make multi-carrier delivery simple by providing an all-inclusive solution to manage multi-carrier services and technology, backed by GFS expertise and proactive support. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

2023-08-10T13:35:40+00:00February 9th, 2023|

Webinar Replay: IMRG – The Weekly Data Show #127

An Initial Look At IMRG’s Highly Anticipated
Market Forecast For 2023

An initial look at IMRG’s highly anticipated market forecast for 2023, a review week 2 of January and discussion with experts on what to expect out of 2023.

Register Now

About GFS

GFS is the UK’s first and largest provider of managed multi-carrier services, technology, and expertise for the eCommerce industry. GFS is the chosen global delivery partner of some of the largest and fastest-growing eCommerce brands, such as Mamas & Papas, Dune, LK Bennett, etc.

With 1000+ carrier services, we make multi-carrier delivery simple by providing an all-inclusive solution to manage multi-carrier services and technology, backed by GFS expertise and proactive support. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

2023-08-10T13:42:44+00:00January 25th, 2023|

Webinar Replay: IMRG – The Weekly Data Show #125

Webinar Replay: IMRG – The Weekly Data Show #125

GFS joins IMRG for their detailed analysis and expert perspectives on Black Friday 2022 and to look at Peak from a delivery perspective.

If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube

Managed Multi-carrier Services

Hear more from our customers

Want to know more?

2023-11-28T12:02:02+00:00December 6th, 2022|

Webinar Replay: IMRG – The Weekly Data Show #122

Webinar Replay: IMRG – The Weekly Data Show #122

We joined IMRG to discuss brand new, as-it-happens data on Black Friday. What went on during the week of Black Friday itself, and how are retailers faring against the cost of living crisis and the world cup? How is Black Friday 2022 performing? What are sales and discounting looking like this year? Is there an increase or drop in metrics such as average basket volume, traffic, or conversion rate? How does it compare to 2021?

If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube

Managed Multi-carrier Services

Hear more from our customers

Want to know more?

2023-11-28T12:06:46+00:00November 29th, 2022|

Webinar Replay: IMRG – The Weekly Data Show #118

Webinar Replay: IMRG – The Weekly Data Show #118

In IMRG’s weekly analysis, we’re in conversation with them to see what lies ahead for Black Friday — what demand might look like and how customer expectations have changed ahead of peak. Will the trend of shopping and campaigns going early continue, or will this year change that?

Some key takeways:

  • How will the cost of living crisis impact customer expectations for Black Friday?
  • What does traffic and demand look like for Black Friday 2022?
  • Has demand dropped ahead of the big event, and how are retailers coping?

If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube

Managed Multi-carrier Services

Hear more from our customers

Want to know more?

2023-11-28T12:13:11+00:00November 3rd, 2022|

Next Steps to Sell to EU Customers with IOSS

Next Steps to Sell to EU Customers with IOSS

Reboot EU Sales for Your Business

Webinar Replay

Watch the Webinar Replay:

About this webinar

Next Steps to Sell to EU Customers with IOSS

The Import One Stop Shop (IOSS) was launched in July 2021 to simplify VAT compliance and shipping for the distance selling of goods up to €150. UK businesses who qualify for this service are still hesitant to reconnect their trade ties with the EU due to a lack of clarity and sense of complexity around this post-Brexit service.

However, with the EU being the UK’s biggest eCommerce market – it’s time to change that. Whether you want to reboot EU sales or start selling there for the first time, this 45-minute Masterclass tells you what you need to know to make selling to the EU hassle-free with IOSS.

Shipping experts, GFS are cut through the noise and explain in ‘plain speak’ what this means, with step-by-step guidance on how to get started.

We answer the big questions:

  • What’s changed about selling to the EU since 1st January 2020?

  • What are the Top 5 IOSS myths that we need to bust?

  • In plain speak – What is IOSS and how does it help you save time, money, and improve the customer experience?

  • What does the IOSS journey look like? A step-by-step walk-through with real-life examples, starting from IOSS registration and subsequent selling, shipping, and VAT reporting.

  • What are the common pitfalls to look out for?

This webinar is relevant for UK eCommerce businesses that have:

  • Stopped selling to the EU and want to restart

  • Want to sell to the EU for the first time

  • Want to optimise EU shipping efficiency and customer delivery experience

Our Experts

Bobbie Ttooulis

Group Marketing Director – GFS

Chris Dawson

Editor – ChannelX

Hosted By

RetailX’s research covers the retailers and brands, sectors, markets, tools and people in multichannel retail and direct-to-consumer digital commerce. Our content is published with the help of our media partners InternetRetailing, Tamebay & EDelivery

2024-04-10T12:14:09+00:00September 14th, 2022|

Cracking the Code: How are the Top-Ranking eCommerce Retailers Getting Delivery Right?

Cracking the Code: How are the Top-Ranking eCommerce Retailers Getting Delivery Right?

DeliveryX formally eDelivery has produced the Top500 every year since 2016. The report tracks and analyses the Operations and Logistics capabilities of the Top 500 retailers across Europe and ranks the leaders.

Join RetailX Editor-in-Chief Ian Jindal and expert in delivery, Group Marketing Director at GFS Bobbie Ttooulis as they answer these questions and discuss how the findings of the report adds up to business success.

Illustrated with case studies from de Bijenkorf, Nocibé, Amazon, and Toolstation the webinar will examine how these companies are performing against our delivery metrics.

Rewatch the webinar to find out more about the results of our DeliveryX Top500 and more:

  • Insight into how carriers and retailers are continuing to manage increased parcel volumes

  • How Elite companies are managing Brexit and supply side issues

  • Are consumers willing to pay extra for faster or more eco-friendly deliveries?

  • An understanding of how the ultrafast delivery sector is growing

We aim to answer three big questions with the DeliveryX Top500 report:

  • Who are the leaders in Operations and Logistics?
  • But more importantly, What makes them a leader?
  • And, how can ecommerce businesses make delivery excellence a practical reality?

Discover the metrics and activities of the leaders in:

  • Delivery – range of options, competitiveness of timeframes and options
  • Returns – incl. ease of returns, range of options and refund process
  • Collections – convenience of collection locations, costs and timeframes of services

Speakers

Bobbie Ttooulis, GFS

Ian Jindal, RetailX

2023-05-17T16:00:28+00:00July 27th, 2022|

Webinar Replay: Scaling Fulfilment & Delivery for Multi-Channel Global Growth

Scaling Fulfilment & Delivery for Multi-Channel Global Growth

Webinar Replay

In a time where eCommerce businesses are expanding rapidly at a multi-channel, multi-market level globally, how are Operations Managers faring to scale their fulfilment and delivery strategy to support business growth?

And how can they simultaneously achieve the speed, accuracy, and flexibility today’s end customers expect from a best-in-class online shopping experience – no matter which channel or part of the globe they are buying from?

In the current climate of rising uncertainty and change, it has never been harder to forecast accurately, manage budgets, and keep pace with the ever-changing rules in cross-border shipping.

In order to succeed, today’s Operations Manager needs a flexible yet scalable mix of technology, physical services and reliable expertise to optimise fulfilment and delivery -in order to protect performance and the customer experience, from checkout to doorstep.

Watch this 45-minute webinar where we identify the critical risks and challenges facing today’s eCommerce operations. More importantly, we demonstrate how you can overcome these with the seamless integration of technology and physical services for a flexible, resilient and scalable eCommerce fulfilment and delivery solution.

Watch Now!

We Address the Current Challenges…

  • Top 3 challenges and risks impacting eCommerce fulfilment & delivery today?

  • Re-thinking fulfilment and delivery – what do you need to succeed?

  • LIVE DEMO: we walk you through the order journey across: (1) Checkout – multi-carrier delivery options, duties, and taxes; (2) Multi-channel order management – pick, pack, despatch; (3) Multi-carrier labelling and (4) Customs compliance – paperless trade

Who Should Watch?

  • eCommerce Operations Managers responsible for fulfilment & delivery

  • Retailers shipping av. 75+ orders per day

GFS and Mintsoft bring together a fully API integrated, seamless solution for multi-channel, multi-carrier, multi-market fulfilment and delivery across the globe. The service offers robust, scalable, flexible, easy-to-manage local and cross-border order management and shipping solutions and gives you 1000+ delivery and returns services, as well as GFS Enterprise Carrier Management suite (ECM) for multi-carrier labelling, despatch, tracking and reporting at competitive rates. A one-stop-shop solution with a single integration to upgrade delivery performance, achieve metrics, and control costs with flexibility, scalability, simplicity and confidence.

Our Experts

Bobbie Ttooulis

Luke Owens

About GFS

GFS is UK’s first and largest provider of managed multi-carrier services, technology, and expertise for the eCommerce industry, and available for integration on the Mintsoft platform. GFS is the chosen global delivery partner of some of the largest and fastest growing eCommerce brands such as Mamas & Papas, Dune, etc.

With 1000+ carrier services, we make multi-carrier delivery simple by providing an all-inclusive solution to manage multi-carrier services and multi-carrier technology, backed by GFS expertise and proactive support. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

About Mintsoft

Access Mintsoft is an Order Management System (OMS) which supports warehouses and online retailers who are looking to scale their business and deliver a more responsive and consistent service to customers.

The easy-to-use, cloud-based platform is full of excellent features and benefits that automate time consuming tasks associated with picking, packing and shipping orders. With more than 150 pre-built integrations, Mintsoft allows users to manage all channels and systems used to run their e-commerce or fulfillment business from one centralised platform.

Designed, built and supported by experts from e-commerce, logistics and warehouse management industries, Mintsoft supports the operations of more than 600 businesses worldwide.

2024-04-10T12:14:20+00:00July 21st, 2022|

Masterclass Replay: Reboot EU Sales for Your Business

Masterclass Replay: Reboot EU Sales for Your Business

Next Steps to Sell to EU Customers with IOSS

The Import One Stop Shop (IOSS) was launched in July 2021 to simplify VAT compliance and shipping for the distance selling of goods up to €150. UK businesses who qualify for this service are still hesitant to reconnect their trade ties with the EU due to a lack of clarity and sense of complexity around this post-Brexit service.

However, with the EU being the UK’s biggest eCommerce market – it’s time to change that.

Whether you want to reboot EU sales or start selling there for the first time, this 45-minute Masterclass tells you what you need to know to make selling to the EU hassle-free with IOSS.

Shipping experts, GFS have partnered with VAT experts, SimplyVAT.com , to cut through the noise and explain in ‘plain speak’ what this means, with step-by-step guidance on how to get started.

Watch now

We answer the big questions

  • What’s changed about selling to the EU since 1st January 2020?

  • What are the Top 5 IOSS myths that we need to bust?

  • In plain speak – What is IOSS and how does it help you save time, money and improve the customer experience?

  • What does the IOSS journey look like? A step-by-step walk-through with real life examples, starting from IOSS registration and subsequent selling, shipping and VAT reporting.

  • What are the common pitfalls to look out for?

Who should watch?

UK eCommerce businesses that have:

  • Stopped selling to the EU post-Brexit and want to restart
  • Want to sell to the EU for the first time
  • Want to optimise EU shipping efficiency and customer delivery experience
  • Average parcel volumes of 100 parcels per night

Our experts

Bobbie Ttooulis, GFS

Alex Wyatt, SimplyVAT

About GFS

The largest provider of eCommerce delivery solutions in the UK, GFS provide managed multi-carrier parcel services, technology, and logistics expertise.

With 1000+ carrier services, we simplify delivery and drive businesses growth through one technology platform, one invoice and one relationship. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

About SimplyVAT.com

SimplyVAT.com’s mission is to help you build a successful global business without the worry of VAT compliance.

With their team of experienced experts, you can register for VAT internationally, keep your brand protected with their ongoing compliance service and ensure your VAT accounts are in good order. Expand into the EU today knowing your VAT requirements are in safe hands.

2024-05-14T09:46:28+00:00May 6th, 2022|
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