Track & Trace
GFS Seeker
Complete visibility of every parcel you send
Our Complete Range of eCommerce Shipping Software
Track and trace all parcels across all carriers in one screen
Shows tracking history for all parcels worldwide
Filter by date range, carrier, location & more
Manage claims, collections and schedule reports
Resolve parcel issues quickly with GFS Customer Care
About GFS Seeker
GFS Seeker helps you track and trace all your deliveries in one place, so you can see exactly where each parcel has been – across all carriers, services and destinations.
GFS Seeker is a central hub where you can quickly and easily manage deliveries and monitor exceptions, giving you greater visibility and control of the customer delivery experience.
Get control of your customer delivery experience
Schedule advanced reports directly to your inbox
Schedule regular reports to show shipments in transit, delivery attempts, outstanding parcel queries and more.
Submit and manage claims
Raise claims for lost or damaged parcels and track the progress.
Book collections
Book carrier collections as and when you need them.
Actions Manager
Manage parcel queries raised by GFS and provide instructions so our Customer Care team can resolve exceptions quickly and efficiently on your behalf.
Business Benefits
What does this mean for you?
Solve delivery dilemmas before they impact your customer
GFS Seeker gives you full visibility of all your parcels in one place, so you can quickly and easily find outstanding deliveries and provide directions to GFS Customer Care and to carriers to resolve issues fast – minimising any impact on your customer.
This is a key step in the GFS Enterprise Carrier Management toolkit that streamlines despatch and delivery across all carriers, sales channels and countries to help retailers save time, manage costs and control the customer experience.
Go back to
Labelling & Despatch
Go to
