enterprise carrier management warehouse

Fulfilment

Omnichannel Fulfilment for Fast-Growing Brands

From fashion, beauty and wellbeing to electronics and premium lifestyle brands, fast-growth eCommerce businesses choose ILG for their order fulfilment.

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ILG Fulfilment

GFS is now part of ILG (International Logistics Group), which means we now offer ILG’s industry-leading fulfilment services that integrate seamlessly with our Enterprise Carrier Management (ECM) technology.

ILG Fulfilment is fully scalable and highly cost-efficient. By creating exceptional customer experiences from checkout to doorstep, they help to drive re-purchase, grow brand value and boost loyalty. With 12 high-spec warehouses, over 750,000 sq ft of fulfilment space across the UK and EU, cutting-edge technology and 600+ highly trained fulfilment staff, they despatch more than 130 million items to eCommerce shoppers and retail outlets each year.

ILG’s fulfilment solutions include in-house value-add services such as personalisation, gift-wrapping and returns management.

Why ILG Fulfilment?

  • D2C and retail fulfilment expertise
  • ISO14001 & EcoVadis Bronze
  • Commitment to ‘Net-Zero by 2030’
  • Award-winning customer service
  • Sustainable fulfilment centres in the UK & EU
  • Organic-certified warehouses

ILG partners with ambitious eCommerce and retail brands, from fashion, beauty and wellbeing to organic, luxury electronics, premium baby accessories and other exclusive lines.

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Value-add Services

Personalisation

Gift-wrapping

Returns management

Customer-First Fulfilment

ILG’s mission is to make their customers more successful.

Every business is a one-off with unique needs and challenges. That’s why they flex their operations around each customer, to craft bespoke solutions that maximise commercial return and propel brand growth.

  • Tier 1 WMS: Easy onboarding, automation and optimum speed-to-end customer
  • Award-winning customer service: A 40-strong CS team for strategic support and fast query resolution
  • Peak management: Collaborative pre-planning, execution and follow-up to capitalise on demand spikes
  • Sustainability: ESG alignment with green facilities, waste management and packaging
  • Global scalability: Servicing eCommerce customers and retailers across the globe

“ILG are excellent operators and highly responsive to our needs, across both eCommerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!”

Steve Levine, COO, Jones Road Beauty

Read the case study

Awards and Accreditations

Connect with ILG for your Fulfilment needs

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