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GFS Operations

Taking the pressure off you

Our Operations team is the true hub of GFS and our team of logistics experts work round the clock to make sure collections, deliveries and returns run as smoothly as possible. And just in case something doesn’t go to plan, finding a ‘Plan B’ is what we do best, so you can relax and have confidence that delivery won’t let you down, no matter what.

What do GFS Operations do?

Pro-active Carrier Management

Our Ops team works extremely closely with our carrier partners to provide the right capacity and make sure vehicles turn up when they are expected to.

Single Collection Service

For the ultimate in operational efficiency, we can provide you with a single collection service, so you only have one collection time and one vehicle for all of your parcels, no matter how many different carriers or services you want to use. We can also offer very competitive late or weekend collection times that are aligned to your pick and pack operation, to allow you to maximise trade before your web eCom cut-off time and prevent any parcel backlogs over the weekend.

Capacity Planning for Peak

Since 2001 we’ve been helping hundreds of maximise sales in their critical trading period every year; our Ops team has seen every success and every pitfall. We will work with you months in advance to help you forecast volumes, choose the right carrier service mix, plan vehicle capacity and lock down collection times to relieve the pressure and minimise any potential risk during this important time of year.

We’re also able to leverage capacity in an increasingly tight domestic carrier market in line with your desired service-level and final mile solution.

Logistics Contingency

One of the most crucial, and valuable, roles that Operations plays is providing contingency. We know that nothing is certain; weather, road closures, carrier issues can all have an impact on customer deliveries. When the unexpected happens, we are here to put you back in control. Our scale and influence in the industry means we are able to tap into our wide-ranging industry connections to find solutions fast.

Watch the video: Delivery contingency when you need it most

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