Vision, Mission, Values

Our Vision

To be the go-to delivery experts shaping the future of Domestic and International eCommerce.

Delivery isn’t just a transaction of getting parcels from A to B — it’s a key driver of eCommerce success. We’re here to redefine what’s possible, helping businesses expand, scale and deliver better customer experience across the UK and internationally.

Our Mission

To be the one-stop delivery partner for Domestic and International shipping — offering managed multi-carrier services, smart technology and logistics expertise — enabling eCommerce businesses grow and turn delivery into a strategic advantage.

At GFS, we take the hassle out of delivery. Our powerful combination of carrier partnerships, cutting-edge tech and hands-on support makes delivery simple, scalable and stress-free—so retailers can focus on what they do best — growing their business

Our Core Value Proposition

Our value proposition is simple and straightforward — the customer comes first — whether that’s our clients or their shoppers.

We work as an extended part of eCommerce business’ team and support them to:

Grow faster: Scale seamlessly with the widest choice of delivery options.
Deliver better: Keep customers happy with reliable, flexible delivery.
Stay in control: Manage all carriers in one place, with built-in contingency.

By combining managed multi-carrier services, innovative tech and logistics expertise, GFS supports eCommerce brands to ship across the UK and internationally with ease and confidence.

That’s what makes us different. That’s what makes us unique.

Brand GFS

GFS is built on values that define who we are and how we work. We strive by four core values that drive us to push boundaries, make an impact and provide an unmatched delivery experience.

Knowledgeable
With years of experience in eCommerce delivery, we bring expertise and insight that set us apart. We understand the challenges and complexities of logistics, allowing us to deliver informed and effective solutions.

Trusted
Our strong relationships with leading brands and carriers demonstrate our reliability. We value trust, transparency, and integrity — leaving no stone unturned to ensure our clients’ success.

Pro-Active
In an industry that never stands still, we stay ahead. We anticipate challenges, explore new opportunities, and continuously innovate to help retailers unlock growth and improve their delivery operations.

Empowering
We enable eCommerce businesses to scale with confidence. By simplifying delivery and providing expert support, we help retailers turn logistics into a competitive advantage for long-term success.

At GFS, we believe that great delivery powers great businesses. Our mission is to make delivery simple, efficient and impactful for every eCommerce business we serve.