Vision, Mission, Values

Our Vision

To be the go-to delivery experts shaping tomorrow’s eCommerce delivery possibilities.

We believe in a future where delivery isn’t just a transaction but a key part of a successful eCommerce journey. Our vision is to lead the way, redefining what’s possible in delivery, and supporting businesses as they expand their reach and improve the customer experience on a global scale.

Our Mission

To be the single one-stop shop for simple access to the widest range of multi-carrier services, technology and expertise, empowering eCommerce businesses to grow globally and turn delivery into a valuable asset.

At GFS, we make delivery easy. By combining a network of multi-carrier services, powerful technology and deep logistics expertise, we simplify delivery for eCommerce businesses. Our focus is on the complete delivery experience — enhancing customer satisfaction, managing operational costs and minimising risks, so our customers can focus on what they do best — growing their business.

Our Core Value Proposition

At the heart of what we do is our commitment to putting the customer first, whether it’s our client’s business or their end customer.

We help eCommerce businesses grow global sales, maximise the customer experience, and streamline operations with efficiency and control.

By offering a comprehensive suite of multi-carrier delivery services paired with technology and logistics support, GFS enables eCommerce brands to serve customers worldwide with ease and confidence — all in one place.

This is what makes us not only different – but unique.

Our Values

GFS is built on values that define who we are and how we work. These values drive us to push boundaries, make an impact and provide an unmatched experience for our customers.

Knowledgeable
With years of experience in delivery, our team brings unparalleled expertise and insights. We understand the complexities of the industry, which allows us to provide solutions that are as informed as they are effective.

Trusted
Our longstanding relationships with respected brands and carriers are a testament to our reliability and commitment to quality. We value trust and transparency, working with integrity and at the same time, leaving no stone unturned, to ensure our clients’ success.

Pro-Active
In an industry that’s always evolving, we’re always a step ahead. We actively seek new opportunities and innovative solutions to help retailers overcome challenges, unlock growth and enhance their delivery operations.

Empowering
We’re dedicated to supporting our customers’ growth at every stage. Our goal is to empower eCommerce businesses to reach their full potential by turning delivery into a strategic advantage that drives long-term success.

At GFS, we believe that great delivery drives great business. Our culture reflects our commitment to making delivery simple, efficient and impactful for every eCommerce business we serve.