w3w logo

From Cart to Heart:
How to Excel at Delivery Efficiency & Customer Loyalty in One Hit

Webinar Replay

[30-min webinar]

Tired of playing hide and seek with parcel deliveries?

Frustrated with customers disappearing faster than the British summer?

You can’t do much about the weather, but you sure can turn your delivery dilemmas into dazzling success stories.

Join us for an exciting journey through the world of logistics, where precision meets passion, and parcel delivery hits the mark.

This isn’t just another webinar — it’s your secret weapon to transforming delivery disasters into customer love stories.

What could we possibly cover in 30 minutes that you don’t already know?

The Cost of Poor Delivery on Your Business
(Yes, we put a price on it)

  • Visible Costs: Ever felt the sting of an abandoned cart? We’ll uncover how exactly failed/poor deliveries impact your expenses and bottom line.
  • Hidden Costs: We’ll also discuss the less obvious impacts, such as customer frustration, reputational damage, and the opportunity cost of lost customers

Problem 1: Failed Deliveries – The Arch Nemesis of Efficiency

  • Address Accuracy: No more wild goose chases! Get tips on nailing address accuracy for top-notch delivery success.
  • Delivery Success: Discover how to elevate your delivery game to unprecedented heights.

Problem 2: The Customer Loyalty Problem – Keep Them Coming Back for More

  • Customer Delivery Expectations: Explore how and what stage delivery impacts the entire purchase journey. How can it make or break a customer’s decision to buy?
  • Closing the Expectation Gap: Aligning your delivery proposition with customer expectations to reduce cart abandonment, increase sales conversions and build lasting loyalty.

Delivering Excellence & Loyalty Hand in Hand

  • Live Demo: Watch the magic unfold as GFS and what3words showcase how delivery efficiency can transform your operations, leaving you inspired and ready to revolutionise your operations.

Watch the Webinar Replay

Form:

 Who Should Attend?

  • eCommerce visionaries looking to outpace the competition

  • Logistics and supply chain superheroes

  • UK retail businesses eager to transform delivery efficiency and customer loyalty

 Meet Our Speakers

The Delivery Dynamo

Bobbie

Bobbie Ttooulis, GFS

Bobbie is Group Marketing Director at Global Freight Solutions (GFS), and sits on the leadership board for many noteworthy eCommerce summits, including the Delivery & Logistics Leaders’ Summit. With 20+ years of B2B experience in marketing strategy leadership, she has driven brand engagement and targeted demand gen for a cross-section of organisations, from global market leaders to tech start-ups. She has strong international experience driving marketing strategy across EMEA, North America and AsiaPac regions.

 

The Location Luminary

Phoebe Parry-Crooke, what3words

Phoebe is the Partnerships Lead at what3words. Over her 5+ years at what3words she was worked across a number of different markets but now heads up the Logistics and eCommerce software integrations in the UK. She leads strategic partnerships across this sector, working with Order Management, Carrier Management, Route Optimisation and Address Validation partners to help them accept what3words addresses from retailers and pass these across to carrier partners in the UK.

Prior to joining what3words, Phoebe’s background was in Fashion eCommerce, working for a handful of online retailers across fulfilment and operations.

 

GFS

See Delivery Differently with GFS!

Simplify shipping and returns management with GFS, the UK’s leading managed multi-carrier service. Trusted by top retailers like Mamas & Papas and Dune, GFS ships over 30 million parcels a year, offering competitive rates and cost optimisation. 

Access over 1,000 services across carriers and channels for seamless domestic and international shipping in 220+ countries. Our Enterprise Carrier Management technology and expert support provide the flexibility to scale your business. 

With one partner, one contract, and one IT integration, delivery is simpler and limitless with GFS.

What3Words

Street addresses aren’t accurate enough to specify precise locations, such as building entrances, and don’t exist for parks and many rural areas. This makes is hard to find places. 

That’s why, in 2013, we created what3words – the simplest way to communicate location.

Our HQ is based in London, at ///filled.count.soap but we also have teams scattered around the world and our technology is now used by 1000s+ businesses worldwide, across different verticals.

Access more events

We’re here to help!

Contact us
Request a quote
Request a demo