Returns Management
GFS Global Returns Pro
Global returns management made simple
Our Full Technology Suite
A high-end returns experience without the high-end cost
200+ returns options in 195 countries
320,000 global drop-off locations
Localise in 35 languages
Electronic customs declarations for duty relief
About GFS Global Returns Pro
Simplify your global returns process and reduce costs with this fast and affordable solution that offers a market-leading consumer experience.
Cut the cost of returns
- Dynamically offer alternative products for exchanges and cross-sell
- Offer part-funded or consumer paid returns as well as free
- Greater control of crediting customers
- Put returns back into stock for faster resell
Visibility and control of global returns
- Data accuracy and insight of what’s being returned, why and when
- Single-view of all returns data and inventory
- Customisable returns policies
- Put returns back into stock faster
Fast and affordable to deploy
- One seamless integration via API or certified connectors for leading eCommerce platforms including Shopify, Magento, SalesForce, Commerce Cloud, SAP, Hybris, BigCommerce and many more
- 1-2 days to deploy
- Flat, monthly fee
- Minimal upfront investment
Business Benefits
What does that mean for you?
Reduce the operational burden and cost of returns
Improve visibility and speed of returns for you and your customers
Give customers a seamless, fully branded, omni-channel returns experience
Eliminate manual data entry with paperless returns optimised for desktop, mobile and tablet
Get returns management right
For your customers:
- 78% of consumers consider the returns service when choosing where to shop
- Only 52% of consumers are happy with the returns experience
1 in 5 consumers have abandoned a purchase because they were dissatisfied with the returns policy
For your business:
40% reduction in customer enquiries
57% reduction in returns costs
- 50% reduction in time to get goods back in stock
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