enterprise carrier management returns

Returns Management Services

GFS Global Returns Pro

Global returns management made simple

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Our Complete Range of eCommerce Shipping Software

A high-end returns experience without the high-end cost

200+ returns options in 195 countries

320,000 global drop-off locations

Localise in 35 languages

Electronic customs declarations for duty relief

Transform your
eCommerce Returns Management


About GFS Global Returns Pro

Simplify your global returns process and reduce costs with this fast and affordable solution that offers a market-leading consumer experience.

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Cut the cost of returns

  • Dynamically offer alternative products for exchanges and cross-sell
  • Offer part-funded or consumer paid returns as well as free
  • Greater control of crediting customers
  • Put returns back into stock for faster resell

Visibility and control of global returns

  • Data accuracy and insight of what’s being returned, why and when
  • Single-view of all returns data and inventory
  • Customisable returns policies
  • Put returns back into stock faster

Fast and affordable to deploy

  • One seamless integration via API or certified connectors for leading eCommerce platforms including Shopify, Magento, SalesForce, Commerce Cloud, SAP, Hybris, BigCommerce and many more
  • 1-2 days to deploy
  • Flat, monthly fee
  • Minimal upfront investment
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Business Benefits

What does that mean for you?

  • Reduce the operational burden and cost of returns

  • Improve visibility and speed of returns for you and your customers

  • Give customers a seamless, fully branded, omnichannel returns experience

  • Eliminate manual data entry with paperless returns optimised for desktop, mobile and tablet

Get in touch

Get returns management right

For your customers:

  • 78% of consumers consider the returns service when choosing where to shop
  • Only 52% of consumers are happy with the returns experience
  • 1 in 5 consumers have abandoned a purchase because they were dissatisfied with the returns policy

For your business:

  • 40% reduction in customer enquiries

  • 57% reduction in returns costs

  • 50% reduction in time to get goods back in stock

Complete the circle with GFS outbound services

Combine with GFS International eCommerce Services for the easiest and most complete global outbound/inbound shipping solution so you can control operational processes and costs, give customers a consistent experience (both ways) – and expand into international markets fast.

All your eCommerce delivery needs covered in 3 simple options to 200+ countries:

GFS eCommerce Express
Fastest possible transit worldwide

GFS eCommerce Plus
Courier delivery that’s faster than postal, cheaper than express

GFS eCommerce Economy
Perfect for low-weight or low-value items

Fashion eCommerce in the UK

What should my eCommerce Returns Policy include? 9 Returns Policies You Need!