It is predicted that by the end of 2022, online sales will reach a total of $5.42 trillion. This doesn’t come as much of a surprise, as we have seen eCommerce rise year on year due to the convenience and efficiency it brings to customers.
However, your customers are spoilt for choice when shopping online, meaning your business needs to be offering not just high-quality products, but a great service from the first to the final mile.
When opening their parcel, it is key that customers find their delivered items unaffected and in top condition. In addition, appropriate eCommerce packaging and care throughout the supply chain will also help your business avoid returns, reduce costs, and avoid rework.
Here are some top tips to prevent product damage in transit through the supply chain: