GFS Fulfilment

eCommerce fulfilment that accelerates growth

We are dedicated to helping small businesses scale up and reach the next level of business growth.

Purpose-built eCommerce warehousing, state-of-the-art technology and tailor-made pick and pack services – GFS Fulfilment offers flexible fulfilment solutions that are bespoke to you, no matter how detailed or complex.

The GFS Fulfilment team has over 50 years’ experience in eCommerce order fulfilment and this heritage and experience is central to building a long-term partnership that you can trust.

We believe that order fulfilment is all about creating an exceptional customer experience that delights customers, so they want to buy from you again. This is why we take pride in packing orders with as much care and attention as you would yourself.

Our operation

From homeware and gifts, to fashion, health and beauty, food, sports, literature and merchandising – our storage and packing processes are designed to suit a wide range of products so every product is kept clean, dust-free and in perfect shipping condition at all times.

We operate with 99.97% picking accuracy thanks to our barcode scanners and double-check processing. Our multi-carrier despatch platform GFS Selector enables personalised and branded delivery notes, while our Customer Portal enables 24/7 access to our Warehouse Management System, so you can view and manage orders, stock levels and returns whenever you need.

Our Fulfilment Warehouse

With over 32,000 sq. ft warehouse space, 1800 pallet locations, shelves and picking bins, we are fully equipped to handle a wide range of products. From homeware and gifts, to fashion, health and beauty, food, sports, literature and merchandising – our storage and packing processes are designed to suit a wide range of products so every product is kept clean, dust-free and in perfect shipping condition at all times.

99.97%

picking accuracy

1000+

delivery options

24/7

stock visibility

320K

returns drop-off locations

Why GFS Fulfilment?

Flexible and bespoke services – not ‘one size fits all’
Purpose-built warehouse with storage solutions tailored to your products
State-of-the-art technology for speed and accuracy of despatch
Customer portal for visibility of stock levels and deliveries
99.7% picking accuracy
Experienced, expert pick and pack team and dedicated Account Manager
1000+ international delivery options supported by GFS parcel management
320K returns drop-off locations

Our Fulfilment Services

We take a true partnership approach to our end-to-end fulfilment service. Our customer focus and attention to detail is at the core of everything we do, and we take great care to ensure your customers get their products fast and in pristine condition. The service includes:

Goods in: We double check for accuracy and report any discrepancies or quality issues
Storage: Regularly refurbished and tailored to suit specific product categories
Order management: Instant visibility of despatched orders and stock levels
Pick and pack: With 99.97% picking accuracy and a range of packaging options, from custom bags and boxes to eco-friendly alternatives
Shipping: As delivery specialists, we can offer a choice of more than 1,000 delivery services from 50 carriers – from click and collect to next-day delivery- with full track and trace facility
Returns: All returns are fully quality-checked and only place back into stock if in a suitable resalable condition

Our Fulfilment Team

We are very proud that many of our team members have been working with us for many years. Not only is this a reflection of their knowledge and experience, but of their commitment and dedication too.

Our Account Managers work very closely with our retailers to deliver a solution that is unique and personal – and we believe this is what sets us apart.

Our people

We are very proud that many of our team members at our Newbury fulfilment house have been working at the same site for many years, even decades in some cases. Not only is this a reflection of their knowledge and experience, but of their commitment and dedication too.
Our Account Managers work very closely with our retailers to deliver a solution that is unique and personal – and we believe this is what sets us apart.

Helping you achieve sustainable growth

GFS Logistics order fulfilment helps retailers reach the next level of business growth by removing fulfilment and logistics challenges to help you save time and avoid the expense of investing in your own warehousing, staff and technology.

This frees resources to focus on further developing your business, with the added benefits of a team of fulfilment experts to support you every step of the way.

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