The 9 returns policies you need to win repeat purchases from customers, without draining money and resource.
One in two UK shoppers are willing to pay for hassle-free returns – this rises to 76% for under 45s (and even higher for serial returners! )
Why not? Many big retailers are understanding the pros and cons of introducing a returns fee should be a good start.
Our customer LK Bennett hits the nail on the head on what could be the best possible way to resolve the returns quandary for e-tailers in today’s climate — to manage and even, monetise returns especially if you are a small or mid-sized business.
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