Are you responsible for eCommerce sales?
5 ways Managed Multi-Carrier Delivery can help you sell more!
We know that consumers have high expectations and little patience when it comes to delivery. If only we knew what these expectations are.
Good news, we do now!
According to the “Battling BaskerAbandonment” whitepaper (published by Retail Economics-GFS, 2023), failing to meet customer delivery expectations at the checkout is costing online retailer a whopping £31.5billion.
Customers are more loyal to retailers that offer the most convenience and choice in delivery and returns.
What’s your challenge?
1. “Our cart abandonment rate is too high!”
A wide choice of delivery options means customers are more likely to buy
2. “Our repeat purchase rate is too low!”
Giving customers a consistent delivery experience every time keeps them coming back for more
3. “We want to expand internationally, but it’s too complex”
GFS’ global delivery expertise helps break down borders
4. “Delivering a consistent customer experience across different sales channels”
Connect you sales channels to deliver a seamless multi-channel experience
5. “Our returns experience can’t compete with the big retailers”
Give customers a high-end returns experience without the high-end cost
*IMRG/GFS Consumer Home Delivery Review 2019/20
*ZigZag 2020
