Laura James (AGTC Ltd)

Home & Garden eCommerce

Smoother Peak through robust planning

Improved operational flexibility

Improved delivery performance

Laura James specialises in stylish, affordable flat-pack furniture, primarily garden and home furniture.
The business is owned by Tom Cutler and Adam Gilbourne (AGTC), with headquarters in Pangbourne and a major distribution centre in Sheffield.
Laura James is a rapidly growing brand, offering products through their own website selling goods directly to consumers, and through platforms such as Amazon and Wayfair, with ambitious plans for future growth.

Laura James’ challenge was managing multi-carrier logistics for flat-pack furniture, including challenging delivery dimensions. They were working with a single carrier with a 2-3 days service.
Partnering with GFS, they now use multiple carriers for both domestic and international deliveries.
GFS provides Laura James with a flexible, multi-carrier solution, handling a range of delivery requirements across different platforms and regions. They are able to offer customers more services and choice, including Next Day.

With GFS, Laura James has improved operational flexibility and delivery performance, even for challenging products.

Laura James is experiencing record growth, exceeding their projected turnover and scaling operations for further expansion. Their partnership with GFS has enabled smoother Peak planning and enhanced their ability to scale efficiently without compromising service quality.