On-demand Webinars

Masterclass Replay: Reboot EU Sales for Your Business

Masterclass Replay: Reboot EU Sales for Your Business

Next Steps to Sell to EU Customers with IOSS

The Import One Stop Shop (IOSS) was launched in July 2021 to simplify VAT compliance and shipping for the distance selling of goods up to €150. UK businesses who qualify for this service are still hesitant to reconnect their trade ties with the EU due to a lack of clarity and sense of complexity around this post-Brexit service.

However, with the EU being the UK’s biggest eCommerce market – it’s time to change that.

Whether you want to reboot EU sales or start selling there for the first time, this 45-minute Masterclass tells you what you need to know to make selling to the EU hassle-free with IOSS.

Shipping experts, GFS have partnered with VAT experts, SimplyVAT.com , to cut through the noise and explain in ‘plain speak’ what this means, with step-by-step guidance on how to get started.

We answer the big questions

  • What’s changed about selling to the EU since 1st January 2020?

  • What are the Top 5 IOSS myths that we need to bust?

  • In plain speak – What is IOSS and how does it help you save time, money and improve the customer experience?

  • What does the IOSS journey look like? A step-by-step walk-through with real life examples, starting from IOSS registration and subsequent selling, shipping and VAT reporting.

  • What are the common pitfalls to look out for?

Who should watch?

UK eCommerce businesses that have:

  • Stopped selling to the EU post-Brexit and want to restart
  • Want to sell to the EU for the first time
  • Want to optimise EU shipping efficiency and customer delivery experience
  • Average parcel volumes of 100 parcels per night

Our experts

Bobbie Ttooulis, GFS

Alex Wyatt, SimplyVAT

About GFS

The largest provider of eCommerce delivery solutions in the UK, GFS provide managed multi-carrier parcel services, technology, and logistics expertise.

With 1000+ carrier services, we simplify delivery and drive businesses growth through one technology platform, one invoice and one relationship. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

About SimplyVAT.com

SimplyVAT.com’s mission is to help you build a successful global business without the worry of VAT compliance.

With their team of experienced experts, you can register for VAT internationally, keep your brand protected with their ongoing compliance service and ensure your VAT accounts are in good order. Expand into the EU today knowing your VAT requirements are in safe hands.

2026-03-12T10:50:26+00:00May 6th, 2022|
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GFS and Tamebay Webinar – Coronavirus: Getting back to work

GFS and Tamebay Webinar – Coronavirus: Getting back to work

Over the course of this session, Bobbie Ttooulis and Chris Dawson (Tamebay) explore how the pandemic has reshaped retail and eCommerce – and what businesses can do to stay competitive in uncertain times.

If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube

Topics include:

  • The shifting retail landscape: With shops reopening but consumer habits permanently altered, we discuss why online sales will remain strong and how the high street may never return to its pre-pandemic state.
  • Changing customer expectations: Lockdown created short-term tolerance for slower delivery and limited choice. But as restrictions ease, customers now expect speed, flexibility and seamless service at checkout and beyond.
  • Operational disruption: Warehouses and carriers have had to adapt quickly to social distancing, limited capacity and sudden spikes in demand, creating both risks and opportunities for retailers.
  • Future pressures: From Brexit to Peak trading, businesses face more uncertainty. The webinar looks at strategies to build resilience, control costs and manage unpredictable demand.
  • Practical strategies: Learn how to strengthen your delivery and returns proposition, go multi-carrier, embrace automation and put customer experience at the heart of your operations.

1000+ Delivery Services in one place

Multi-carrier eCommerce Technology

Contact us – we’re here to help!

2026-03-11T14:51:52+00:00June 23rd, 2020|
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Webinar with Avalara: Cracking into the USA eCommerce market

Cracking into the USA eCommerce Market – Webinar with Avalara & GFS

58% of online retailers see Delivery & Taxes as the #1 barrier to US growth

In this webinar, GFS (managed multi-carrier parcel services) and Avalara (global tax software) share the practical steps to enter the US — from choosing sales channels to navigating sales tax, delivery and returns.

If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube

What’s inside the webinar

  • Market opportunity: Why UK brands rank the USA as the #1 eCommerce growth market.
  • Online marketplaces: Using Amazon, eBay, Walmart and niche vertical marketplaces as a lower-risk launch pad.
  • US sales tax basics: State-level rules, economic nexus and product taxability.
  • Delivery & Returns: Building a localised experience that balances cost, speed and control.

Marketplaces: fast, low-risk entry

Marketplaces can cut acquisition costs and speed time-to-market. A multi-marketplace approach helps spread risk and prevents products getting lost among generalist catalogues. Test categories, price points and regions before scaling D2C.

US Sales Tax: what to know (Avalara)

  • Decentralised system: 45 states + DC levy sales tax; thousands of local jurisdictions and rates.
  • Economic nexus: Many states require registration once thresholds are met (commonly $100k revenue or 200 transactions into a state).
  • Physical presence still counts: Holding inventory in a state (e.g. FBA) creates nexus even below thresholds.
  • Product taxability varies: Digital goods/SaaS and even apparel can be taxed differently by state.
  • Compliance tips: Map your activity, register proactively, calculate tax at the full address (not ZIP-only), file accurately and automate to reduce audit risk.

Delivery & Returns that convert US customers (GFS)

  • Localised choice: Offer a broad mix of speeds and price points; many US shoppers view 2-day as “fast”, while free delivery is widely expected.
  • Final mile reliability: Use robust national networks for coverage and frequent address changes.
  • End-to-end visibility: Tracked services with proactive notifications and easy proof-of-delivery build trust for cross-border buyers.
  • Data & customs readiness: Accurate HS codes, values, country of origin and paperless trade help avoid delays. Check restricted/prohibited items (e.g., some cosmetics can be classed as drugs).
  • Returns that reassure: Clear policies, tracked options and a local US returns address with consolidation to reduce cost and friction.

Keen on getting started with US shipping? Find out more about Shipping to the USA with GFS Managed Multi-Carrier Delivery.

Optimise every parcel, every time, everywhere

eBook: Overcoming cross-border delivery challenges

Contact us – we’re here to help!

2026-03-11T14:53:42+00:00August 13th, 2019|
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Webinar recording: International Growth in the face of Brexit

Webinar recording: International Growth in the face of Brexit

On the 17th October we took part in a webinar hosted by Tamebay.

The uncertainty of what Brexit will bring means considering your options and planning ahead. eCommerce sellers who want to scale their business and accelerate their overseas trading will want to know the opportunities for international growth.

If you missed out, don’t worry! Below you will find the video recording, a link to the presentation slides and our latest eBook: How to grow global eCommerce sales with delivery.

If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube

eBook: How to grow global eCommerce sales with delivery

Multi-carrier delivery and fulfilment from the EU

Contact us – we’re here to help!

2026-03-11T14:53:18+00:00October 19th, 2018|
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