On-demand Webinars

Deliver or Disappear: Elevating eCommerce Delivery to Beat Basket Abandonment

Retail Economics

DELIVER or DISAPPEAR:
Elevating eCommerce Delivery to Beat Basket Abandonment

Hosted by: GFS and Retail Economics

Webinar Replay Streaming Now

Deliver or Disappear

Welcome to the ultimate showdown in eCommerce, where delivery can make or break a sale!

Our webinar, based on insights from the industry-leading Battling Basket Abandonment 2024 Report, unveils winning strategies to elevate your delivery service from average to exceptional. Discover how to ensure your customers always complete their purchases and never leave a full cart behind.

Watch our lively and insightful webinar, where we uncover the secrets to ensuring your customers hit ‘Buy Now’ instead of ‘Goodbye’.

WHAT WE COVER

  • The Delivery Dilemma: Why do customers abandon their carts at the last minute? Learn about the delivery missteps that send them packing.

  • Consumer Psychology: Dive into the minds of your customers and discover what they truly want from your delivery options.

  • Multi-Carrier Magic: How can a multi-carrier partner help turn delivery nightmares into hassle-free experiences?

  • Tech-Savvy Solutions: How to unleash the power of technology to plan and optimise for routine and contingency delivery planning.

  • Returns Reimagined: Transform your returns process from a hindrance to a highlight.

Watch the video replay

You must watch if you are an industry leader for:

– eCommerce and Retail Management

– Logistics and Supply Chain Operations

Our Experts

Bobbie

Delivery Dynamo:
Bobbie Ttooulis, GFS

Chief Retail Trendspotter:
Richard Lim, Retail Economics

2026-03-12T09:23:49+00:00June 10th, 2024|
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EU-Phoria: Breaking Barriers for Fast & Foolproof EU Shipping with IOSS

simplyvat

EU-Phoria
Breaking Barriers for Fast & Foolproof EU Shipping with IOSS


Webinar Replay

Hosted by: GFS and SimplyVAT.com

In the UK-EU trade landscape, Import One-Stop Shop (IOSS) can revolutionise cross-border logistics for UK retailers in looking for faster, easier cross-border shipping to the EU.

Replay this insightful webinar that guides you through practical steps to eliminate VAT and customs compliance barriers for faster-than-ever, friction-free eCommerce delivery and returns to the EU.

Our experts from GFS and SimplyVAT.com share the formula that enables you to achieve quick processing, faster delivery times, enhanced customer satisfaction AND powers you with the confidence of hassle-free customs and VAT compliance.

In a 45-minute video replay, we power through burning questions:

  • Overcoming compliance barriers for smoother, faster EU shipping.

  • Understanding IOSS for quick and easy VAT compliance across the EU.

  • Simplifying customs compliance for outbound and inbound EU shipments.

  • Putting it all together — what does the end-to-end solution look like?

  • Q&A: Answering questions put to our industry leaders.

Our Experts

Bobbie Ttooulis

EU-Phoria speakers

Alex Wyatt

About GFS

Established more than 20 years ago, GFS is the pioneer of ECM technology and multi-carrier parcel services. We offer single access to 1000+ shipping lanes across 220+ countries, UK and worldwide, backed by our proprietary Enterprise Carrier Management (ECM) technology to automate and simplify multi-carrier shipping from checkout to doorstep and back again.

As the UK’s first and leading managed multi-carrier service, we ship over 30 million parcels a year, and this has bagged us the buying power to offer competitive rates and optimise costs for our customers.

Our ECM technology brings everything together from pick/pack/despatch, labelling, tracing, and all the way to final mile delivery and returns. With GFS it’s one partner, one contract, one invoice and one IT integration to untangle complicated delivery management. Which is why our tagline is – See Delivery Differently.

simply vat

About SimplyVAT.com

SimplyVAT is an international VAT compliance company dedicated to making the lives of eCommerce sellers stress-free from the burden of VAT compliance.

We’re specialists in helping eCommerce businesses stay compliant as they sell online. With our years of expertise, you can be sure your business is in safe hands. We can help you with VAT registrations, filings and returns, OSS & IOSS registrations, as well as VAT consultancy and audits.

2026-03-11T14:50:15+00:00April 3rd, 2024|
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IMRG Weekly Retail Data Show #178

IMRG Weekly Retail Data Show #178

GFS participated in IMRG’s Weekly Retail Data Show on 28th March 2024. This insightful webinar provided UK retailers with valuable insights into the current retail landscape, including an analysis of web traffic and the factors influencing it.

The discussion with noted industry members includes:

  • Market updates for the week commencing 17th March
  • Traffic analysis: Understanding what drives and deters web traffic
  • Messaging channels: Exploring effective communication strategies
  • SEO optimisation tips for enhancing online visibility
  • And… Strategies for battling cart abandonment to improve website conversion rates

Watch the replay now to unlock key insights to boost website conversion for eCommerce retailers.

If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube

Watch the Replay

Contact GFS to Know More About Multi-Carrier Delivery

2026-03-11T14:52:36+00:00April 3rd, 2024|
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Masterclass Replay: Five Must-Have Strategies to Master Customer-Centric Delivery and Reduce Cart Abandonment

GFS & Retail Economics

On-demand Webinars

Rewatch our free Masterclass in Association with Retail Economics

£31.5 billion left at checkout
as shoppers turned off by poor delivery options

eCommerce Leaders & Supply Chain Decision Makers, it’s time to join forces!

The traditional rules of checkout and delivery operations are clearly hurting sales, and resulting in customer cart abandonment. Is there a way to enhance the checkout experience without making it an operational cost burden?

MASTERCLASS HOST

Richard Lim

Richard Lim
CEO, Retail
Economics

Retail Economics

PANELIST

Zoe Donovan Digital & Marketing Director, LK Bennett

Zoe Donovan
Digital & Marketing Director,
LK Bennett

LK Bennet logo

PANELIST

Hannah Lia Operations Director, hampers.com

Hannah Lia
Operations Director,
hampers.com

hampers logo

The Masterclass Addresses…

The 5 Strategies to tackle Cart Abandonment… and how to implement them

  • Hover to reveal the 5 Strategies

  • The Rule
    Customer-Centricity
  • The Partnership
    Empowering Choice
  • The Non-Negotiable
    Reliability
  • The Enabler
    Technology
  • The After Thought (no more)
    Returns Management
The 3-Pronged Masterclass Addresses...

About Retail Economics

Retail Economics is an independent economics research consultancy focused on the consumer and retail industry. We provide independent thought leadership on major economic and retail trends and analyse their impact on the industry.

Retail Economics provides proprietary data on sector growth, behavioural trends, channel performance and forecasts.

Find out more at www.retaileconomics.co.uk

About GFS

GFS is the UK’s first and largest provider of managed multi-carrier services, technology, and expertise for the eCommerce industry. GFS is the chosen global delivery partner of some of the largest and fastest-growing eCommerce brands, such as Mamas & Papas, Dune, LK Bennett, etc.

With 1000+ carrier services, we make multi-carrier delivery simple by providing an all-inclusive solution to manage multi-carrier services and technology, backed by GFS expertise and proactive support. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

www.gfsdeliver.com

2026-03-11T14:50:52+00:00June 29th, 2023|
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First Cut: eCommerce Review 2022 and 2023 Forecast

First Cut:
eCommerce Review 2022 and 2023 Forecast

FREE WEBINAR REPLAY in association with

2022 undeniably brought a big shift to eCommerce as macroeconomic challenges chose to catch us by surprise and once again impacted shopping behaviour.

eCommerce is still sailing boldly despite being caught by the winds of rising costs, increasing consumer expectations, strike action, resource shortages and other operational challenges.

Sounds like a lot to handle, but time to pull up our boots and pick the learnings from last year, keep our ears peeled for what experts are saying for 2023 and start rolling out a robust plan!

As businesses recover from Peak, no better time than now to look ahead and plan your next chapter.

To prepare and go strong into 2023, we’ll be in conversation with industry authorities IMRG and supply chain leader Jim Higginson.

No wishy-washy talk — we dive straight into the report & research findings from 2022 and study data-backed forecasts for 2023. And to conclude, our industry thought leaders share their experience and overview on navigating the changing final mile delivery landscape and succeeding in 2023.

Your key takeaways as we answer the big questions:

A reflection and scrutiny of eCommerce in 2022
What’s the data telling us about campaign performance, bottomline numbers, delivery conversion rates, new challenges with returns, especially in comparison to previous years?

Announcing winners across different categories
Also, why did the winners win and losers lose?

What on earth happened during the Peak of 2022?
Did Peak spare retailers during Black Friday, all of Cyber week and the festive shopping season?

How can eCommerce businesses overcome the industry-wide operational and external challenges?
Practical, non-textbook perspective so retailers can retain customers, protect costs, improve checkout conversion rates, reduce cart abandonment and re-think returns management.

The BIG REVEAL: Forecast for 2023
A look at IMRG’s proprietary forecast data and opportunities that will shape the industry in the year ahead.

Defining Final Mile Success in 2023: “What will it take?”
Capitalising on our panelists’ experience to look at final mile delivery in the wider supply chain landscape and define the must-have Checklist of key imperatives to succeed in 2023.

Speakers:

Bobbie Ttooulis, Group Marketing Director, GFS

Andy Mulcahy, Strategy and Insight Director, IMRG

Jim Higginson, Senior Supply Chain Leader
(former Senior Director of Logistics and Customer Fulfilment, Huda Beauty)

Who should watch the webinar?

If you are an UK eCommerce operational manager:

  • Looking to get answers to the big questions looming on the eCommerce industry

  • Wanting a way to overcome unseen challenges and mounting pressures impacting KPIs

  • Interested in a real-life, relevant retail perspective on what will define success in 2023

  • Keen on reducing operational costs, improving delivery performance and improving customer satisfaction

About GFS

GFS is the UK’s first and largest provider of managed multi-carrier services, technology, and expertise for the eCommerce industry. GFS is the chosen global delivery partner of some of the largest and fastest-growing eCommerce brands, such as Mamas & Papas, Dune, LK Bennett, etc.

With 1000+ carrier services, we make multi-carrier delivery simple by providing an all-inclusive solution to manage multi-carrier services and technology, backed by GFS expertise and proactive support. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

2026-03-12T10:54:33+00:00February 9th, 2023|
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Webinar Replay: IMRG – The Weekly Data Show #127

An Initial Look At IMRG’s Highly Anticipated
Market Forecast For 2023

An initial look at IMRG’s highly anticipated market forecast for 2023, a review week 2 of January and discussion with experts on what to expect out of 2023.

Watch the webinar:

About GFS

GFS is the UK’s first and largest provider of managed multi-carrier services, technology, and expertise for the eCommerce industry. GFS is the chosen global delivery partner of some of the largest and fastest-growing eCommerce brands, such as Mamas & Papas, Dune, LK Bennett, etc.

With 1000+ carrier services, we make multi-carrier delivery simple by providing an all-inclusive solution to manage multi-carrier services and technology, backed by GFS expertise and proactive support. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.

2026-03-12T10:54:58+00:00January 25th, 2023|
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