2022 undeniably brought a big shift to eCommerce as macroeconomic challenges chose to catch us by surprise and once again impacted shopping behaviour.
eCommerce is still sailing boldly despite being caught by the winds of rising costs, increasing consumer expectations, strike action, resource shortages and other operational challenges.
Sounds like a lot to handle, but time to pull up our boots and pick the learnings from last year, keep our ears peeled for what experts are saying for 2023 and start rolling out a robust plan!
As businesses recover from Peak, no better time than now to look ahead and plan your next chapter.
To prepare and go strong into 2023, we’ll be in conversation with industry authorities IMRG and supply chain leader Jim Higginson.
No wishy-washy talk — we dive straight into the report & research findings from 2022 and study data-backed forecasts for 2023. And to conclude, our industry thought leaders share their experience and overview on navigating the changing final mile delivery landscape and succeeding in 2023.