GFS & Retail Economics

Masterclass Replay: Five Must-Have Strategies to Master Customer-Centric Delivery and Reduce Cart Abandonment

Rewatch our free Masterclass in Association with Retail Economics

£31.5 billion left at checkout
as shoppers turned off by poor delivery options

eCommerce Leaders & Supply Chain Decision Makers, it’s time to join forces!

The traditional rules of checkout and delivery operations are clearly hurting sales, and resulting in customer cart abandonment. Is there a way to enhance the checkout experience without making it an operational cost burden?


Richard Lim

Richard Lim
CEO, Retail

Retail Economics


Zoe Donovan Digital & Marketing Director, LK Bennett

Zoe Donovan
Digital & Marketing Director,
LK Bennett

LK Bennet logo


Hannah Lia Operations Director,

Hannah Lia
Operations Director,

hampers logo

The Masterclass Addresses…

The 5 Strategies to tackle Cart Abandonment… and how to implement them

  • Hover to reveal the 5 Strategies

  • The Rule
  • The Partnership
    Empowering Choice
  • The Non-Negotiable
  • The Enabler
  • The After Thought (no more)
    Returns Management
The 3-Pronged Masterclass Addresses...

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About Retail Economics

Retail Economics is an independent economics research consultancy focused on the consumer and retail industry. We provide independent thought leadership on major economic and retail trends and analyse their impact on the industry.

Retail Economics provides proprietary data on sector growth, behavioural trends, channel performance and forecasts.

Find out more at

About GFS

GFS is the UK’s first and largest provider of managed multi-carrier services, technology, and expertise for the eCommerce industry. GFS is the chosen global delivery partner of some of the largest and fastest-growing eCommerce brands, such as Mamas & Papas, Dune, LK Bennett, etc.

With 1000+ carrier services, we make multi-carrier delivery simple by providing an all-inclusive solution to manage multi-carrier services and technology, backed by GFS expertise and proactive support. With more than 30 million parcels under our care each year, our influence means we can provide impartial expertise and contingency when you need it.