Returns Management Technology
GFS Global Returns Pro
Our global returns management solution supports businesses simplify returns, reduce costs and control returns through one powerful, easy-to-use platform.
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Global Returns Management Software for eCommerce
GFS provides enterprise returns management software and services that make international eCommerce returns simple, fast and cost-effective. Offer a premium returns experience without premium cost, all through one connected platform.
200+ returns options in 195 countries
320,000 global drop-off locations
Localise in 35 languages
Electronic customs declarations for duty relief
About GFS Global Returns Pro
Simplify your global returns process and reduce costs with this fast and affordable returns solution that offers a market-leading consumer experience.
Cut the Cost of Returns with a Smart Returns Platform
- Use GFS returns software to offer exchanges, alternative products and cross-sell during the returns journey
- Configure free, part-funded or customer-paid returns within one flexible returns solution
- Take full control of refunds, approvals and customer crediting through the returns platform
- Route returns back into stock back to convert into saleable inventory faster and maximise recovery value
Full Visibility and Control with a Global Returns Solution
- Data accuracy and insight of what’s being returned, why and when
- Get complete visibility of your entire global returns data and platform with a single-view platform
- Configure country-, channel- and product-level returns rules and policies
- Reprocess and restock returned items faster using automated workflows
Fast-to-Deploy Enterprise Returns Software
- One seamless integration via API or certified connectors for Shopify, Magento, Salesforce Commerce Cloud, SAP Hybris, BigCommerce and all leading eCommerce platforms
- Go live in as little as 1–2 days with our enterprise returns software and platform
- Simple flat monthly pricing model
- Minimal upfront investment and no heavy implementation projects
Business Benefits of our Returns Management Software
What does that mean for you?
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Get returns management right
Returns are no longer a back-office logistics problem. They are a critical part of the customer experience, a major cost centre and a direct driver of conversion, loyalty and profitability.
Yet returns are still fragmented, manual and expensive, making it frustrating for customers and a retailer’s internal teams. Poor returns experiences quietly kill conversion rates, drive up support costs, delay resale of stock and erode margins.
In a world of cross-border eCommerce, marketplaces, and rising consumer expectations, getting returns management right is no longer optional. It’s a competitive advantage.
Here’s what happens when you do (and what it costs when you don’t):
For your customers:
For your business:
The Difference Between a Cost Centre and a Growth Engine
When returns are managed through disconnected systems, manual processes,or rigid policies, they become slow, expensive, and damaging to customer trust. Stock sits in limbo. Support teams get flooded. Revenue recovery is delayed.
When returns are powered by a dedicated returns management platform and intelligent returns software, everything changes.
You reduce friction for customers. You cut operational cost. You get goods back into sellable stock faster. And you turn returns from a necessary evil into a controlled, measurable, optimised part of your eCommerce operation.
That’s exactly what GFS is built to deliver.
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