InPost Locker Delivery Services

Offer customers convenient self-service parcel collection through InPost locker delivery services with GFS.

InPost has become a popular Out-of-Home delivery choice for eCommerce retailers and consumers looking for flexible, self-service parcel collection and returns experiences.

Through GFS, retailers can access InPost locker and collection services as part of a managed multi-carrier delivery strategy.

UK Footprint
58 depots, 14K lockers, 3K PUDOs

Europe’s largest locker network
61K total lockers, 33K total PUDOs

24/7 locker access

Why Choose InPost through GFS?

Locker delivery continues to grow in popularity as customers increasingly seek:

  • Flexible collection windows
  • Self-service delivery experiences
  • Secure collection locations
  • Convenient eCommerce returns

InPost helps retailers support these evolving delivery expectations through a network designed around simple, convenient Out-of-Home collection.

Key Features of InPost Delivery

  • Self-Service Locker Collection
    Customers can collect parcels from secure automated lockers at convenient local locations.
  • Flexible Collection Windows
    Locker delivery allows customers to collect parcels when it suits them without waiting at home for delivery.
  • Convenient Returns
    InPost also supports Out-of-Home parcel returns through convenient drop-off processes.

  • Growing Consumer Demand
    Locker delivery continues to grow as customers look for more flexible delivery alternatives.

  • Managed Through GFS
    GFS helps retailers manage InPost services alongside wider carrier and Out-of-Home delivery strategies.
Speak to an OOH Delivery Specialist
Maximise Your eCommerce Strategy: The Benefits of Offering Click and Collect

Benefits for Retailers

Adding InPost locker delivery can help retailers:

  • Expand delivery choice
  • Support customer convenience
  • Offer secure parcel collection
  • Provide flexible returns options
  • Support modern eCommerce delivery expectations
  • Reduce reliance on home delivery alone

InPost Delivery Through GFS

GFS helps retailers integrate InPost delivery into wider eCommerce delivery operations through:

  • Managed carrier support
  • Checkout delivery integration
  • Delivery optimisation guidance
  • Tracking visibility
  • Returns support
  • Multi-carrier delivery expertise

Flexible Delivery Even After Despatch

8 convenient options.

Inflight redirect gives customers control to change their delivery, from choosing a new address to leaving with a neighbour.

DIVERT TO LOCKER
Within footprint of delivering depot

DIVERT TO STORE
Within footprint of delivering depot.

CHANGE ADDRESS
Within footprint of delivering depot.

CHANGE DAY
Option to request a new delivery date.

NOMINATED SAFE PLACE
Upload a safe-place photo via the consumer app.

PREFERRED NEIGHBOUR
With options for preferred neighbours, and those to avoid.

DELIVER TO LOCAL DEPOT
For customer collection.

HOLD WHILST ON HOLIDAY
Up to 14 days.

Looking to introduce flexible locker delivery services through InPost?

GFS can help you integrate Out-of-Home delivery into your eCommerce strategy through a managed multi-carrier approach as a one-stop shop for your final mile delivery operations.

InPost ranked 205th in the TIME Magazine’s World’s Most Sustainable Companies of 2025

Speak to an OOH Delivery Specialist

Related Resources

Out-of-Home delivery (OOH) Solutions for UK & International eCommerce

Fast facts: Out-of-Home Delivery Around the World

Out-of-Home Delivery: The Numbers Every Retailer Needs to See