Out-of-Home delivery (OOH) Solutions for UK & International eCommerce

Single access to the widest, most comprehensive OOH network for domestic and international delivery and returns.

With GFS Out-of-Home delivery, retailers can offer and access tens of thousands of parcel shops, parcel lockers, pickup points and local collection options across UK and international markets through one managed multi-carrier delivery solution.

From domestic delivery to international PUDO networks, GFS helps retailers improve convenience, support delivery performance and create a more flexible delivery experience at checkout.

  • Parcel shops

  • Lockers

  • Pickup points

  • Returns integration

  • UK & international coverage

  • Shopify & API ready

Out-of-Home delivery (OOH) is Changing Customer Expectations

Today’s eCommerce customers increasingly expect flexible delivery choices that fit around their lifestyle — with parcel shops, lockers and pickup points becoming a growing part of the delivery journey.

73% of Gen Z and Millennial shoppers prefer locker delivery options

Higher First-Time Delivery Success
Out-of-Home delivery can help support more successful first-time delivery experiences compared with traditional doorstep delivery. Secure collection locations help reduce missed delivery journeys.

Reduce WISMO (“Where is My Order?”) queries and customer service pressure with secure and convenient parcel collection experiences.

97% of urban households live within 1 mile of an Out-of-Home delivery location. Customers increasingly expect convenient local collection options.

41% of UK Consumers Already Receive Parcels via Lockers.

Why Retailers Choose GFS for Out-of-Home delivery

One Integration. Multiple Carrier Networks.

  • One Managed Multi-Carrier OOH Solution
    Access a broad range of Out-of-Home delivery services through one managed delivery partner and one central point of contact.

  • Better Performance, Lower Costs
    Out-of-Home delivery can help support higher first-time delivery success while reducing missed deliveries, WISMO queries and avoidable customer service contacts.

  • Customer Experience That Drives Loyalty
    Give shoppers the flexibility to collect parcels from convenient local parcel shops, lockers and pickup points that fit around their lifestyle.

  • Seamless Integration & Support
    From checkout delivery selection to tracking, returns and carrier management, GFS helps make Out-of-Home delivery easier to implement through straightforward tech integration with and management into your existing channels.

  • Built-In Sustainability
    Support more efficient delivery journeys through consolidated routes, local collection points and fewer repeat delivery attempts.

  • UK & International Coverage
    Support both domestic and international growth through access to UK and cross-border Out-of-Home delivery services.

One Managed Out-of-Home delivery Solution.
Multiple Carrier Networks.

GFS connects retailers to a broad spectrum of Out-of-Home delivery services, helping you match customer preference, geographic coverage and operational requirements through one managed delivery solution.

DPD Pickup

Offer customers access to DPD’s UK pickup shop and locker network, supporting convenient collection, strong coverage and integrated returns services.

  • 17,000+ DPD Pickup Locations

  • 99.3% population coverage within 5 miles

Evri ParcelShops & Lockers

Give customers flexible collection and returns through Evri’s growing ParcelShop and Locker network, including local shops and secure locker locations.

  • 11,000+ ParcelShops
  • 2,000+ lockers live
  • £50m locker investment

InPost Lockers & Shops

Support convenient self-service collection through InPost’s popular Out-of-Home locker and collection network.

  • 24/7 self-service locker collection
  • Flexible customer-first delivery experience
  • Locker network of 14,600 in the UK and growing

Coll-8 / drop2shop Ireland

Enable smarter delivery and returns in Ireland through Coll-8’s drop2shop PUDO network, designed to support flexible parcel collection and return journeys at the best prices.

  • 1,200+ Irish locations by 2026
  • Cross-border UK & Ireland returns expertise

International PUDO Networks

Access trusted international Out-of-Home delivery partners to support local collection experiences across global markets.

  • Supported Through Leading OOH Carrier Networks

Widest, most comprehensive OOH network for domestic and international delivery and returns

Out-of-Home delivery (OOH) Solutions for UK & International eCommerce

Domestic Out-of-Home delivery

GFS helps retailers offer flexible UK Out-of-Home delivery through a managed mix of parcel shops, lockers and pickup points.

Key benefits include:

  • Access to leading UK parcel shop and locker networks
  • Flexible delivery and returns options
  • Improved customer convenience at checkout
  • Support for higher first-time delivery success
  • Reduced missed delivery journeys
  • Managed carrier relationships through GFS
  • Tracking, notifications and delivery visibility

International Out-of-Home delivery

Out-of-Home delivery is growing rapidly across international eCommerce markets, with parcel shops, lockers and PUDO networks becoming an increasingly popular delivery choice for consumers. 80% of European parcels are expected to move through PUDO networks by 2030.

Key benefits include:

  • Access to international PUDO and locker networks
  • Cross-border delivery and returns support
  • Local collection point coverage
  • Flexible international delivery solutions
  • Customs and compliance support
  • Scalable solutions for growing eCommerce brands
international ecommerce

From Checkout to Collection in Four Simple Steps

Flexible collection, secure delivery and convenient returns all help support smoother post-purchase experiences.

1. Choose

Customers select a parcel shop, locker or pickup point during checkout.

2. Notify

Tracking updates and collection notifications keep customers informed throughout the delivery journey.

3. Collect

Customers collect parcels from their selected location using the required ID, code or QR process.

4. Return

Many Out-of-Home networks also support convenient parcel returns through secure drop-off locations.

Flexible Tech Integration Options with GFS

At GFS, we help retailers integrate Out-of-Home delivery options into existing eCommerce and operational tech workflows.

Depending on your checkout and technology setup, we can support:

  • Shopify delivery integrations
  • Embedded parcel shop finders
  • API integrations
  • Checkout delivery selection
  • Carrier mapping and routing
  • Tracking and customer notifications
  • Returns integration support

This helps retailers onboard swiftly without the hassle of maintaining multiple systems while reducing operational complexity.

Out-of-Home delivery that Supports Sustainability

Out-of-Home delivery can help support more efficient parcel distribution by consolidating deliveries into parcel shops, lockers and local pickup points.

Compared with repeated doorstep delivery attempts, OOH delivery can help reduce unnecessary delivery journeys while giving customers more flexible local collection options.

Many Out-of-Home networks also continue investing in EV delivery fleets, locker expansion and more sustainable delivery operations to support future eCommerce growth.

Frequently Asked Questions

Out-of-Home delivery allows customers to collect parcels from locations such as parcel shops, lockers and pickup points instead of receiving them directly at home.

PUDO stands for Pick-Up and Drop-Off. It refers to parcel collection and returns services that operate through local collection locations.

Out-of-Home delivery is increasingly becoming a mainstream eCommerce delivery expectation — particularly among younger and urban shoppers. Parcel lockers provide customers with flexible self-service parcel collection, secure delivery locations and convenient return options that fit around modern lifestyles.

Out-of-Home delivery can help support higher first-time delivery success by allowing customers to collect parcels from secure chosen locations, offering convenience and flexibility.

Yes. GFS supports UK and international Out-of-Home delivery solutions through a managed multi-carrier delivery approach.

Yes. Our parcel shop and locker networks support convenient customer returns through local drop-off points.

Yes. GFS helps retailers manage multiple Out-of-Home and other final mile delivery services through one managed multi-carrier delivery approach.

See our complete list of carrier partners.
GFS fashion

Speak to an OOH Delivery Specialist

Build a More Flexible Delivery Experience with GFS

Out-of-Home delivery is becoming a key part of modern eCommerce delivery strategy, helping retailers offer customers greater flexibility, convenience and control.

Whether you are expanding checkout delivery choice, improving delivery performance or scaling international eCommerce operations, GFS helps retailers build flexible Out-of-Home delivery strategies through one managed solution.

With GFS, retailers can access a broad range of parcel shop, locker and PUDO services through one managed multi-carrier solution — supported by delivery expertise, carrier management and scalable technology.