GFS Global Returns Pro

Global returns made simple

Simplify your global returns process and reduce costs with this fast and affordable solution that offers a market-leading consumer experience.

GFS Global Returns Pro

Global returns made simple

GFS Global Returns Pro provides a fast and affordable global returns solution to simplify returns and deliver a market-leading consumer experience.

Give customers a high-end returns experience without the high-end cost:

  • Immediate access to a global network of 200+ returns services

  • Home, Business Courier Collection and 320,000 drop-off points across 200+ countries

  • Localise in 35 languages

  • Reduce the operational burden and cost of global returns

  • Offset the cost of returns

  • Offer free, part-funded and consumer paid returns

  • Quick and easy deployment in 1-2 days

  • Flat affordable monthly fee

  • Takes seconds for consumers to make a return

Exclusive Offer

Get 12 months for the price of 10 if you sign up before 30th September, plus no set up fee.

Get returns right

For your customers:

  • 78% of consumers consider the returns service when choosing where to shop

  • Only 52% of consumers are happy with the returns experience

  • 1 in 5 consumers have abandoned a purchase because they were dissatisfied with the returns policy

For your business:

  • 40% reduction in customer enquiries

  • 57% reduction in returns costs

  • 50% reduction in time to get goods back in stock

Expand into international markets quickly and easily:

  • 200+ carrier services across 195 countries
  • 320,000 global drop-off locations
  • 35 languages
  • Integrated Duties & Tax documentation for duty relief

A seamless returns experience for your customer:

  • Fully branded, omni-channel experience
  • Suitable for desktop, mobile or tablet
  • No manual data entry, customers request returns in seconds
  • Faster refunds with choice of return options
  • Fully tracked to keep customers informed

Offset the cost of returns:

  • Dynamically offer alternative products for exchanges and cross-sell
  • Offer part-funded or consumer paid returns as well as free
  • Greater control of crediting customers
  • Put returns back into stock for faster resell

Take control of global returns:

  • Data accuracy and insight of what’s being returned, why and when
  • Single-view of all returns data and inventory
  • Customisable returns policies
  • Put returns back into stock faster

Fast and affordable to deploy:

  • One seamless integration via API or certified connectors for leading eCommerce platforms including Shopify, Magento, SalesForce, Commerce Cloud, SAP, Hybris, BigCommerce and many more
  • 1-2 days to deploy
  • Flat, monthly fee
  • Minimal upfront investment

Global Returns Lite

If you’re not ready for Global Returns Pro, then speak to us about our out-of-the-box alternative Global Returns Lite.

Complete the circle with GFS outbound services

Combine with GFS International eCommerce Delivery Services for the easiest and most complete global outbound/inbound shipping solution so you can control operational processes and costs, give customers a consistent experience (both ways) – and expand into international markets fast.

All your eCommerce delivery needs covered in 3 simple options to 200+ countries:

GFS eCommerce Express
Fastest possible transit worldwide

GFS eCommerce Plus
Courier delivery that’s faster than postal, cheaper than express

GFS eCommerce Economy
Perfect for low-weight or low-value items