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Customer Portal

Sales enquiries

You can use this form to contact us with any sales enquiries regarding our range of services.

You can also call us on 08456 044 011

To ensure the right member of the GFS team can help you as quickly as possible, for questions relating to our technology products or Partnership Program, please use the other related forms under the Our Partners and Contact Us tab.

If you are a direct GFS customer (retailer) with a question about your shipments, please contact the Customer Care team on, or by phone on 08456 044 011.

Tracking a parcel?

Please note: If you are a consumer tracking the whereabouts of a parcel, you will need to contact the retailer you purchased from directly. Due to data protection law, we are unable to help consumers with tracking enquiries.

GFS Tamebay Webinar: International growth in the face of Brexit


International growth in the face of Brexit

Not to worry! You can still watch the full recording.

Masterclass: Grow international sales with online marketplaces

40% of all online sales will be take place through online marketplaces by 2020… making this a lucrative yet low-cost, low-risk route to find new sales growth – and diversify beyond just Amazon and eBay.

Places are limited so make sure you don’t miss out! 


GFS Survey results video: International expansion in the face of Brexit

Video: Survey Results

How are retailers planning their international expansion in the face of Brexit?

Our survey results reveal where retailers see the biggest challenges and opportunities for international growth

*GFS and Tamebay international survey 100+ decision makers, eCommerce businesses with £1m-£50m turnover– September 2018.


Hatton's Model Railways

Case Study: Hatton’s Model Railways

Find out how Hatton’s Model Railways have increased international sales by 15% since offloading delivery to GFS.