From 5 Carriers to 1 Partner: How to Simplify Your Delivery Stack

The Challenges of a Fragmented Delivery Approach

Imagine the complexity of coordinating deliveries with five different carriers. Each has its own unique processes, pricing structures and technological interfaces. This fragmentation can lead to:

• Increased Operational Costs: Managing multiple relationships, reconciling invoices and training staff on diverse systems consumes valuable time and resources.
• Reduced Visibility: A lack of a centralised overview makes it difficult to track parcels across all stages of the delivery journey, leading to delays in problem resolution and customer dissatisfaction.
• Limited Flexibility: Adapting to Peak seasons or unexpected disruptions becomes a monumental task when you’re tied to rigid contracts with individual carriers.
• Subpar Customer Experience: Inconsistent delivery options, confusing tracking information and delayed communication can erode customer trust and loyalty.

The Power of a Single Delivery Management Partner

The answer to these challenges lies in embracing advanced a delivery management partner, who acts as a central nervous system for your entire delivery operation, integrating with multiple carriers and providing a single point of control. By leveraging such a platform, businesses can unlock significant benefits.

• Enhanced Efficiency: Automate carrier selection, label generation and dispatch processes, drastically reducing manual effort and human error.
• Improved Visibility and Control: Gain real-time insights into every parcel, regardless of the carrier, enabling proactive problem-solving and better decision-making.
• Cost Optimisation: Access a wider range of carrier services and rates, allowing for intelligent routing and cost-effective delivery choices.

Superior Customer Experience: Offer diverse delivery options, provide accurate tracking updates and ensure consistent communication, leading to higher customer satisfaction.

The Rise of Multi-Carrier Integration

The concept of multi-carrier integration is at the heart of these transformative platforms. Instead of building individual integrations with each carrier, businesses can connect to a single partner with relationships and carriage buying power through a vast network of global and local carriers. 

This not only saves significant time and resources, but also provides immediate access to a broader range of delivery services. There is an increasing reliance on integrated solutions to manage complex delivery ecosystems.

Leveraging Logistics Software for Strategic Advantage

Beyond just managing carriers, these platforms often incorporate comprehensive logistics software capabilities, including route optimisation and returns management. 

By having these functionalities unified, businesses can achieve end-to-end control over their supply chain. For instance, logistics costs can account for up to 30% of total delivery costs [2], highlighting the critical need for efficient logistics software to minimise expenditure and maximise profitability. 

Furthermore, the global eCommerce industry continues its rapid expansion, with the last-mile delivery market alone projected to grow by USD 51.1 billion from 2025-2029 [3], driven by global eCommerce growth and the impact of AI on the market landscape. This emphasises the urgency for businesses to adopt robust parcel shipping solutions to keep pace with demand.

GFS Deliver: Your Partner in Simplifying Delivery

Shifting from a fragmented, multi-carrier setup to a unified delivery management approach is no longer a strategic advantage; it’s a business necessity. For eCommerce retailers striving to boost efficiency, reduce costs and improve customer satisfaction, embracing a multi-carrier partner and intelligent logistics software is the way forward for optimised operations, cost efficiency and a consistently superior customer experience.

In short, simplifying your delivery stack is the key to unlocking your full eCommerce potential.

And that’s where GFS comes in. Our comprehensive platform is purpose-built to simplify and optimise every aspect of multi-carrier delivery management. With seamless integration across a wide network of carriers, businesses can manage their entire delivery operation with the tools, expertise and support to help your business succeed.