Will Delivery Make or Break Your Customer Experience
A recent survey from IMRG found that 60% of consumers will buy again from a retailer if they were satisfied with the delivery, but what makes a great experience in the UK, might not be the same in the USA, China or Brazil.
Offering a wide range of delivery options, for customers both at home and abroad, will help customers choose the best delivery for them. Whether they want to pay a bit extra for an express service, or would prefer to Click & Collect, offering choice puts the onus on the customer to make a decision around what suits them best, making them far more likely to feel satisfied with their delivery and overall shopping experience.
Not sure where to start with international delivery options? GFS International eCommerce Services can do the leg work for you.