How to make delivery and returns to the EU friction-free

GFS Seeker is part of GFS’ end-to-end multi-carrier software for enterprise carrier management. Available at no extra cost to GFS Delivery customers, this powerful tracking portal brings every domestic and international parcel together in one easy-to-use dashboard. Whether you’re shipping across the United Kingdom or sending eCommerce orders worldwide, GFS Seeker helps you track, manage and resolve delivery issues quickly.

Search, Filter and Track with Ease

With GFS Seeker, you can search through all parcels across multiple carriers and destinations, filtering by delivery status, date, carrier, location and more. Detailed tracking information, including proof of delivery, is instantly accessible so you can keep both your team and your customers informed at every stage of the journey.

Simplified Collections and Returns

The platform makes booking collections straightforward, whether from your warehouse, a different location or directly from a customer for a return. GFS Seeker also allows you to set up tailored reports that are automatically generated and delivered to you and your colleagues, giving you the insights you need to manage final-mile delivery performance.

Pro-active Problem Solving

As part of GFS’ managed multi-carrier service, the GFS Customer Care team works behind the scenes to pro-actively track parcels and resolve issues before they impact your customers. Queries can be raised directly with all carriers through the platform, saving time and avoiding communication bottlenecks.

A Better Delivery Experience

By consolidating parcel visibility across all carriers, GFS Seeker reduces the complexity of multi-channel and omnichannel fulfilment. It gives eCommerce businesses the tools to offer reliable, transparent final-mile delivery – enhancing customer trust and improving operational efficiency.

Book a demo today and see how GFS Seeker can help you take control of your deliveries from checkout to doorstep.