How Will Sustainability Affect Ecommerce Delivery?
When we look at the future for delivery and logistics, there is a lot of buzz around AI, automation and technological innovation. However, one subject that is increasingly important for businesses and consumers is the environment. With all the haulage and miles that go into the delivery businesses, how will these companies tackle sustainability?
One of the most obvious ways that delivery companies will look to tackle their carbon footprint is through vehicles. Haulage lorries are far behind cars in terms of innovation in electric motors, although as more cars become electric, we are likely to see more vans and lorries become electric too. Companies are also looking at switching from diesel lorries to help reduce emissions. Robot and drone deliveries are still a futuristic prospect, but another innovation that will help companies go green.
Reducing Delivery Failures
Ordering products online always raises questions around the environmental impact. However, some of the major costs and carbon outputs for delivery companies come in the last few miles of the delivery journey. When there is a failed delivery, it sets of a chain of events that involves extra miles being driven to try and re-deliver, or for the consumer to pick it up from another location. Cutting down on failed first time deliveries is a key way to reduce carbon footprint. It might seem like a hard thing to achieve, but the best way to do this is by giving customers more delivery options such as nominated day, timed delivery and click and collect. This gives customers more control over when they can get the delivery, which cuts down on failed deliveries and those extra miles.
Maximising Performance Of Your Carrier
Many eCommerce companies work with multiple carriers to get the best service for their customers. As well as being complicated and time-consuming, this means more collections, more emissions and more delivery vehicles on the already-clogged-up roads. By reducing the amount of pickups, companies can improve efficiency, and maximise delivery performance. Working with GFS enables you to simplify multi-carrier shipping with a single collection service, so you can make your deliveries greener.
Environmental impact is more important for customers, businesses and governments as global warming becomes a pressing issue. However, there are ways that delivery companies and eCommerce businesses can help reduce their own environmental footprint. Plus, with 43% of UK shoppers saying that they are more likely to shop with a retailer if they offer a greater range of sustainable delivery options, its not just about the environment, but also about retaining your customers and staying ahead.