How to make cross-border delivery friction-free

Whether you sell furniture, lighting or lifestyle products, your customers expect a smooth experience from the moment they add an item to their basket to the moment they return it. The GFS delivery technology bundle – GFS Checkout, GFS Selector and GFS Global Returns Pro – gives you everything you need to manage international eCommerce deliveries with confidence and efficiency.

GFS Checkout – Flexible Delivery Options and Duties Calculation

GFS Checkout integrates directly with your eCommerce platform, whether you use Magento, Shopify, Visualsoft or WooCommerce. It intelligently displays the most relevant delivery services based on destination, weight, size and order value. With over 1,000 delivery options and more than 75,000 Click and Collect locations worldwide, it’s simple to offer the choice and convenience your customers want.

A built-in duties and taxes calculator ensures complete transparency, showing costs upfront for Delivered Duty Paid (DDP) or Delivered At Place (DAP) scenarios. This improves customer trust and eliminates unwelcome surprises at delivery.

GFS Selector – Carrier-Compliant Labels and Paperless Trade

Once an order is placed, GFS Selector takes care of multi-carrier labelling and customs compliance. It generates carrier-compliant labels, sends customs data electronically for paperless trade and applies the correct harmonised codes, weights and descriptions for each shipment. This reduces manual work, speeds up customs clearance and avoids delays at borders.

GFS Global Returns Pro – Hassle-Free International Returns

When customers need to send something back, GFS Global Returns Pro makes it fast and simple. The fully branded, multilingual portal guides them through the return, generates the correct labels and passes the required customs information to the carrier. Duty relief codes and original shipment data are included automatically so you never pay tax twice on the same goods.

Customers can choose their preferred return method – from parcel shop drop-off to courier collection – and retailers can manage carrier rules, costs and policies per country.

Why Retailers Choose the GFS Bundle

• One integration for outbound and inbound eCommerce delivery
• Rules-based configuration for shipping services and free delivery thresholds
• Full customs compliance for cross-border trade
• Transparent duties and taxes for a better customer experience
• Branded returns portal to reinforce your identity at every touchpoint

From checkout to doorstep and back again, the GFS bundle delivers complete control over the cross-border eCommerce journey while improving efficiency, reducing costs and delighting customers.

Book a demo today to see how GFS can help your business ship smarter, clear customs faster and manage returns without the headaches.