Cracking the Code: How are the Top-Ranking eCommerce Retailers Getting Delivery Right?

DeliveryX formally eDelivery has produced the Top500 every year since 2016. The report tracks and analyses the Operations and Logistics capabilities of the Top 500 retailers across Europe and ranks the leaders.

Join RetailX Editor-in-Chief Ian Jindal and expert in delivery, Group Marketing Director at GFS Bobbie Ttooulis as they answer these questions and discuss how the findings of the report adds up to business success.

Illustrated with case studies from de Bijenkorf, Nocibé, Amazon, and Toolstation the webinar will examine how these companies are performing against our delivery metrics.

Rewatch the webinar to find out more about the results of our DeliveryX Top500 and more:

  • Insight into how carriers and retailers are continuing to manage increased parcel volumes

  • How Elite companies are managing Brexit and supply side issues

  • Are consumers willing to pay extra for faster or more eco-friendly deliveries?

  • An understanding of how the ultrafast delivery sector is growing

We aim to answer three big questions with the DeliveryX Top500 report:

  • Who are the leaders in Operations and Logistics?
  • But more importantly, What makes them a leader?
  • And, how can ecommerce businesses make delivery excellence a practical reality?

Discover the metrics and activities of the leaders in:

  • Delivery – range of options, competitiveness of timeframes and options
  • Returns – incl. ease of returns, range of options and refund process
  • Collections – convenience of collection locations, costs and timeframes of services


Bobbie Ttooulis, GFS

Ian Jindal, RetailX