Cracking the Code: How are the Top-Ranking eCommerce Retailers Getting Delivery Right?

Thursday, June 16th 2022 – 2:00 PM (BST)

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‘Cracking the Delivery Code’ Get the key insights from ‘DeliveryX Europe Top500’ annual report for 2022.

Since 2016, this report has been tracking and analysing the Operations and Logistics capabilities of the Top 500 retailers across Europe and ranking the leaders. Who are the leaders? (More importantly) What makes them a leader? How does this add to the business success and customer experience?

Sponsored by GFS, the UK’s largest provider of managed multi-carrier eCommerce services, this session helps you understand how you compare, but also how to make this a practical reality for your business too.

Discover the metrics and activities of the leaders in:

  • Delivery – range of options, competitiveness of timeframes and options
  • Returns – incl. ease of returns, range of options and refund process
  • Collections – convenience of collection locations, costs and timeframes of services

Speakers

Bobbie Ttooulis, GFS

Ian Jindal, RetailX