Stay Ahead for Peak

“It’s usually close to the ‘Strictly Come Dancing’ finale when we see people really get into Christmas, and all of a sudden our orders more than double overnight. So for us, it’s all about using clever and creative ways to spread out the demand in December.

We work closely on carrier capacities daily with GFS and our account managers. So if we need to chop and change carriers, we were able to do that with great flexibility because we’ve got multiple carriers.”

“Implementing GFS’ Multi-Carrier Delivery Management has transformed our logistics operations. Managing multiple carriers with a single relationship and seamlessly switching between them has made things so much easier and simpler. This setup has not only boosted our customer service experience, but also improved our planning and forecasting during peak times without the limitation of capping order volumes. The partnership with GFS has been invaluable in maintaining high customer satisfaction and operational efficiency.”

“Partnering with GFS has transformed our logistics. With their multi-carrier sophistication, we’ve introduced weekend deliveries and gained the flexibility to switch carriers effortlessly. GFS simplifies everything with their efficiency through one contact, one relationship, one invoice, and one integration. Plus, they opened up new horizons with smooth international shipping options. Even onboarding just before Black Friday, we sailed through peak deliveries without a hitch. GFS’ reliability and efficiency have been game-changing for us!”

“Peak season is always a demanding time, but GFS provided outstanding support throughout, helping us forecast and plan effectively to ensure we had the right capacity and delivery strategy in place. Their reliable on-time performance, efficient returns handling, and clear, pro-active customer support made a real difference in keeping operations running smoothly.

Shipping glass aquariums is particularly challenging during Peak, but GFS’ dependable service gave us confidence that our fragile products would reach customers safely and on time. As we look ahead to Peak 2025, we’re eager to explore even more delivery options to provide our customers greater flexibility.”

“Peak trading can be a challenging time, but GFS provided exceptional support throughout Peak 2024. Our sales exceeded expectations, and delivery performance was excellent, thanks to their flexible delivery options and seamless carrier support. Despite operational challenges like courier changes and returns delays, GFS ensured our collections ran smoothly and deliveries remained reliable. Their support remains invaluable — a fantastic partner for peak performance!”