Introducing The New GFS Seeker
Watch the Tutorial Video for easy step-by-step instructions on how to use new Seeker.
If you are having trouble viewing the video, please allow all browser cookies or watch on YouTube
Key Features of GFS Seeker
- Mobile-responsive design for parcel tracking on any device
- User-friendly interface with clearer navigation
- Standardised scan descriptions across all carriers for consistency
- Easy parcel search by consignment number, reference, postcode or recipient details
- Raise and manage queries directly within the platform
- Simple booking for returns, third-party or warehouse collections
- Action Manager for fast resolution of exceptions and delivery issues
Why It Matters
GFS Seeker brings all your parcel tracking, queries and collections into one centralised platform, saving time and reducing complexity. With improved visibility, clearer reporting and mobile access, retailers can stay in control of every shipment and deliver a smoother, more reliable customer experience.

