Enterprise Carrier Management Solutions

GFS Enterprise Carrier Management suite

GFS Enterprise Carrier Management dashboard showing multi-carrier sales channels

GFS Enterprise Carrier Management is the managed solution for high-volume retailers who need every part of their delivery operation – from checkout to final invoice – handled through a single relationship. Through one integration and a dedicated operations team, you get access to 1,000+ carrier services across 220+ destinations, with labelling, tracking, returns, performance reporting and invoice reconciliation all managed end-to-end. The ECM suite works alongside our managed multi-carrier delivery services, giving you one relationship, one invoice and one team running the entire operation.

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Our Full Parcel Management Technology Suite

A new era in multi-carrier delivery technology

Enterprise Carrier Management offers a complete technology toolkit that enhances every stage of the delivery journey, from delivery options at the checkout, to labelling, tracking and reporting – across all carriers, countries and sales channels – through one single integration.

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eCommerce shipping solution with GFS parcel shipment tracking software

GFS Deliver is the ultimate eCommerce shipping solution, designed to simplify and streamline your delivery process. With powerful shipment tracking software, it ensures full visibility and control from checkout to delivery. This all-in-one solution meets your business needs, making eCommerce deliveries easier, faster, and more efficient.

1. Checkout Delivery Options

GFS Checkout with Duties & Taxes Calculator

Powerful rules-based engine to offer customers choice of delivery options, easily switch services on or off, and calculate Duties & Taxes.

Checkout delivery options

2. Multi-Channel Integration

GFS Channel Connector

Merge order data across multiple sales channels to consolidate and streamline multi-channel order fulfilment.

Multi-channel integration

3. Labelling & Despatch

GFS Selector and Expert

Print labels for 1000+ different carrier services, and automate parcel routing through one single system. GFS Selector reduces order fulfilment time by an average of 50%, is fully scalable and improves shipping accuracy and traceability.

Labelling and despatch

4. Track & Trace

GFS Seeker

Track all your shipments in one place – no matter the carrier, service or destination. This gives you complete visibility and control of all shipments, with inbuilt Actions Manager to provide instructions to resolve issues fast.

GFS Seeker tracking

5. Returns

GFS Global Returns Pro

Complete the customer experience loop – Using this self-service portal, customers can choose from a whole range of returns options and select the method that’s easiest and most convenient for them.

Returns technology

6. Performance Management

GFS Reportor

Your own delivery dashboard that gives you a holistic view of all your shipping data, including parcel volumes, distribution across carriers, geography, carrier performance and queries.

Performance management

7. Customer Service

GFS Manager

Empower your Customer Service team to pro-actively manage parcel exceptions effectively with direct contact to carriers and consignees, to reduce inbound customer queries and delight customers.

Customer services platform

8. Invoice Management

GFS Validator

Automate invoice analysis and evaluate charges against expected costs across all carriers. This super smart software highlights any incorrect charges against agreed tariffs so you never spend more than you should.

Invoice management

Key Features

Multi-Carrier Integration – Access over 1,000 carrier services through a single platform.
Comprehensive Tracking – Monitor all shipments across carriers in real-time for enhanced visibility.
Performance Analytics– Analyse delivery data to optimise carrier performance and operational efficiency.

Customer Service Tools – Quickly identify and resolve parcel exceptions to improve customer satisfaction.
Flexible Integration Options – Seamlessly connect with existing eCommerce platforms and sales channels.
Reduced Delivery Costs – Gain better carrier rates and reduce shipping spend at scale.

Why Choose GFS Enterprise Carrier Management for Parcel Management

Seamless Integration, Without the Headache

Whether you’re running a complex ERP, bespoke order system or off-the-shelf eCommerce platform, GFS makes integration with your existing software simple, fast and flexible.

Expert-Led Onboarding

Quick setup and technical support at every step. And once you’re live, our support doesn’t stop there.

Built Around Your Business

GFS fits around your systems — not the other way around. From day one, our dedicated support expert works alongside your team to map out the ideal setup personalised to fit your existing processes.

Tested, Tuned, and Ready to Scale

Our integration process is robust and collaborative — with full end-to-end testing before launch. We ensure your systems sync perfectly for labelling, routing, tracking and billing, all through a single integration of our ECM technology.

Ongoing Support from Real People

You’ll have direct access to your GFS Account Manager, technical teams and customer service for ongoing improvements, troubleshooting and advice as your needs evolve.