Episode 2 – The Art of Customer Satisfaction

Handle with Care: Episode 2 – The Art of Customer Satisfaction

Featuring Mara Carmichael, Sales Marketing Manager at Testermans

In this episode of “Handle with Care,” host Sambi delves into the journey of Mara Carmichael, the Sales and Marketing Manager at Testermans.

From her beginnings in media to running a pub and finally returning to the fast-paced world of eCommerce, Mara shares insights on adapting to industry changes, the importance of customer trust and the evolving landscape of digital retail.

Tune in to explore how connection, consistency and care remain the cornerstones of success in any field.