Key Checkout Priorities For Customers Embracing a Sustainable Lifestyle
Speed still matters, but it’s no longer the only thing shoppers are thinking about at checkout. As more consumers commit to sustainable lifestyles, their expectations around delivery are shifting fast. And that means retailers need to keep up.
Today’s customers want more than just fast or free. They want to feel good about how their orders arrive and they’re ready to make different choices to support that. From eco-friendly options to clear sustainability messaging, what you offer at checkout is under the spotlight.
This infographic highlights the growing pressure on retailers to provide greener delivery choices and how customer preferences are evolving.
Inside, you’ll discover:
- Why customers are rethinking how they receive their online orders
- What changes in delivery expectations mean for your checkout strategy
- How to offer flexible, sustainable delivery options without adding cost
- Ways to build trust and loyalty through transparency and certification
- If your delivery setup doesn’t reflect these values, you risk losing customers to brands that do. But with the right changes, you can meet growing demand and stay competitive, while supporting a more sustainable future.
It’s not about overhauling everything overnight. It’s about starting where it counts, with delivery. Use this guide to see what matters most to the greener customer and how to take practical steps in the right direction.
