Click and Collect is growing in demand

Click & Collect: The Delivery Option Shoppers Actually Want

Click and Collect is no longer just a convenient alternative, it’s now a key part of the online shopping experience. As customer expectations continue to shift, offering flexible pick-up options can be the difference between a completed order and an abandoned basket.

This infographic explores why Click and Collect is growing in popularity across the UK and Europe, and how it’s now expanding into B2B too. From smoother mobile experiences to increased delivery success, it’s clear this delivery method is doing more than just keeping customers happy, it’s helping businesses move faster and smarter.

Here’s what the visual guide covers:

How Click and Collect is becoming an essential part of modern eCommerce
Why customers favour this option over traditional delivery
How retailers and even B2B businesses are building it into their fulfilment strategies
What the shift in customer behaviour means for your delivery offering

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