GFS Operations
Taking the pressure off you
Our Operations team is the true hub of GFS and our team of logistics experts work round the clock to make sure collections, deliveries and returns run as smoothly as possible. And just in case something doesn’t go to plan, finding a ‘Plan B’ is what we do best, so you can relax and have confidence that delivery won’t let you down, no matter what.
Pro-active Carrier Management
Our Operations team works closely with our carrier partners to secure the right capacity and ensure collections run exactly as planned. We actively manage performance, volumes and service levels — so vehicles arrive when expected and your delivery operation runs smoothly, day in, day out.
Single Collection Service
Simplify your operation with one collection, one vehicle and one cut-off — regardless of how many carriers or services you use. We also offer late and weekend collections aligned to your Pick and Pack schedule, helping you maximise trading hours and eliminate weekend backlogs.
Capacity Planning for Peak
Since 2001, we’ve helped hundreds of retailers maximise sales during their most critical trading period. We work with you months in advance to forecast volumes, plan carrier mix, secure vehicle capacity and lock down collections — reducing risk and protecting performance when it matters most. We also leverage our buying power to secure capacity in an increasingly tight carrier market.
Logistics Contingency
One of the most crucial, and valuable, roles that Operations plays is providing contingency. When disruption strikes — weather, road closures, strikes or carrier issues — our Operations team steps in fast. Our scale, carrier relationships and industry reach allow us to find solutions quickly, restore control and keep your deliveries moving without firefighting.
Operations
GFS Operations keeps your delivery network moving, managing carrier performance, capacity and contingency in real time to give you peace of mind when it comes to collections and final mile delivery.
eCommerce
Built for eCommerce at scale, GFS Operations aligns fulfilment, carrier management and delivery performance — helping you protect customer experience, maintain service levels and keep orders moving during Peak and pressure periods.
International
From customs complexity to cross-border carrier coordination, GFS Operations provides the operational control and visibility needed to deliver across the globe without adding risk, delay, customs hassles or unnecessary costs.
Technology
Powered by our pioneering Enterprise Carrier Management (ECM) software, our Operations team manages your entire multi-carrier service through one platform. Our simple-to-integrate tech suite optimises routing, monitors performance and activates contingency fast when service is at risk.
