Selling to the EU is about to get easier and cheaper – Webinar

In this video, we follow a complete cross-border eCommerce order journey from placing an order to processing a return. Using a fictitious online store called Style, the demonstration shows how the GFS delivery technology bundle transforms international shopping for both retailers and customers.

The journey begins on Style’s Magento store, although GFS Checkout works just as easily with Shopify, WooCommerce and other eCommerce platforms. The customer adds items – a rose gold clock and a coffee cup – to their basket and proceeds to checkout. GFS Checkout instantly calculates duties and taxes, displays relevant delivery options and supports both Delivered Duty Paid (DDP) and Delivered At Place (DAP) pricing.

GFS Checkout – Flexible Delivery Choices and Duties Transparency

With over 1,000 delivery options and 75,000 Click and Collect points across the UK, EU and worldwide, GFS Checkout lets retailers offer services based on order weight, value, destination or custom rules. Duties and taxes are calculated in real time, ensuring transparency and avoiding unexpected costs for customers.

GFS Selector – Carrier-Compliant Labels and Paperless Trade

Once the order is confirmed, GFS Selector in the warehouse generates carrier-compliant shipping labels and electronically transmits all customs data to the carrier. This supports paperless trade and speeds up customs clearance. Harmonised codes, product descriptions and shipment weights are included automatically, minimising manual work and avoiding delays.

GFS Global Returns Pro – Easy and Compliant Returns

When the customer decides to return the coffee cup, GFS Global Returns Pro makes it simple. The branded, multilingual returns portal guides them through the process, generates the correct label and ensures customs duty relief by including the original shipment details. Retailers can configure carrier options, costs and return policies per country.

Why This Matters for Retailers

The GFS bundle offers:

• End-to-end delivery management for international eCommerce
• Transparent duties and taxes for a better customer experience
• Automated customs compliance to prevent delays
• Easy returns that protect margins by avoiding double duty payments

With GFS Checkout, GFS Selector and GFS Global Returns Pro working together, retailers can deliver a consistent, transparent and efficient international eCommerce experience from the first click to the final return.