
UPS
Effective April 20, 2026, U.S. Customs and Border Protection (CBP) will launch the Consolidated Administration and Processing of Entries (CAPE) platform for Importers of Record (IORs) to begin submitting IEEPA tariff refund requests. CBP will process requests and issue IEEPA tariff refunds to IORs in several phases. Phase One will only cover refund requests for IEEPA entries finalized by CBP within the last 80 days, from January 30 – April 19, 2026.
What UPS is Doing
UPS is committed to helping our customers navigate and adapt to changes in global trade policies, while complying with all government regulations.
- For Phase One shipments where UPS was the IOR, we will work to request and retrieve IEEPA tariff refunds from CBP on our customers’ behalf. No further action is required at this time.
- After we receive the funds from CBP, we have established a process to issue refunds to the payors. According to CBP, it will take at least 60-90 days to deliver the requested refunds.
CBP has only provided guidance for shipments that qualify for refunds under Phase One at this time. For more information about the next phases of the IEEPA refunds, please visit the CBP IEEPA Refund Webpage.
We remain focused on keeping shipments moving and helping ensure our customers can fully exercise their rights throughout this complex process. We are closely monitoring legal developments and will share updates as available on the UPS Tariff Refunds Page.
PLEASE NOTE: This only applies to shipments where UPS served as the IOR. For shipments where UPS was not the IOR, customers will need to request refunds directly from CBP. Please visit the CBP IEEPA Refund Webpage for more details.

