What are the key pieces of eCommerce technology needed for a multi-carrier delivery operation?
Make your shipping easy with multi-carrier technology
Thanks to customers’ continuous demand for choice and convenience (in both delivery and returns) you need to be operating at an optimum level. Add to this, the growing numbers of online marketplaces, omnichannel retail, and the need to provide in-flight delivery options, and it’s clear you need to be going above and beyond like never before. You’re no doubt already using multiple carriers to meet your customers’ needs, but this in itself presents challenges and complexity. Not even mentioning the technical integrations and multiple technologies, you’re probably finding that you have a disjointed and fragmented view of your operations. So, what is the solution? Well, given that a failure to provide customer satisfaction in today’s world can quickly result in bad reviews on sites like Trustpilot, you need to act fast.
With this in mind, what are the key pieces of technology you should look for to make multiple carrier and multi-channel shipping easy?