UK Delivery Challenges: Essential Stats You Need to Know

Delivery has earned a seat at the eCommerce table as a key differentiator for UK retailers. With customer expectations rising faster than ever, offering flexible, secure and convenient delivery options is no longer optional, it’s essential.
Our latest infographic, “UK Delivery Challenges: Essential Stats You Need to Know,” offers a powerful snapshot of the trends shaping delivery success in 2024 and beyond. With online basket abandonment now costing UK retailers over £34.4 billion, the cost of not meeting delivery expectations has never been higher.

This infographic reveals the consumer frustrations and preferences retailers need to address to stay ahead. From the increasing demand for premium delivery options to the need for safer parcel handling and greater choice, the data is clear: UK shoppers are prioritising convenience, reliability and control more than ever before.

What you’ll learn:

  • Why more shoppers are willing to pay for premium, faster delivery
  • How delivery security is becoming a critical trust factor
  • Which demographics value variety and flexibility the most
  • What’s driving the shift toward higher delivery expectations across the board

Whether you’re a retail decision-maker, eCommerce manager or logistics provider, this infographic is packed with actionable insights to help you reduce cart abandonment, boost customer satisfaction and optimise your delivery strategy.

Explore the infographic and see where your business stands with the evolving challenges and strategies in delivery.

View the infographic: