Fast facts:

eCommerce in Asia

Asia is leading the way in global eCommerce and is home to the biggest eCommerce market in the world โ€“ China, of course. In fact, China accounts for 37% of the worldโ€™s global online sales. But as a whole region, the digital economy is set to add $1trillion to Asiaโ€™s GDP over the next 10 years*.

By 2025, the number of eCommerce users is estimated to increase to 3.1 billion people, with average revenue per user touted at ยฃ605.70.

With the eCommerce revenue in 2023 expected to grow at an annual rate of 11.90%, and post-pandemic shopping behaviour only accelerating towards online (vs offline), letโ€™s look at where the region stands in the current eCommerce climate.

Biggest eCommerce market:

China with sales of $3.2 trillion in 2022

Statista, Globaldata.com

eCommerce in Asia:

Retail eCommerce Sales

$3800bn
(2022)

eCommerce Buyers

2.3bn
(2021)

eCommerce Growth Rate

11.90%
%

Statista

Fastest Growing eCommerce Markets

Japan

India

Singapore

Malaysia

Indonesia

Philippines

Thailand

Vietnam

eMarketer, 2021

Other key markets

South Korea

Japan

Indonesia

Malaysia

UAE

Population:

4.7 billion (Worldometer)

Internet users:

67.4% (Internetworldstats)

Median Household income:

$15,076ย (Timedoctor)

Employment rate:

93.8% on average (theglobaleconomy)

Median age:

32 years (Worldometer)

handing parcels over from courier to customer

Employment rate:

94%

TheGlobalEconomy, 2020

Average income per adult

Singapore

$59,590

Hong Kong

$50,800

UAE

$43,370

Japan

$41,710

South Korea

$33,790

Worddata.info, 2019

Shopping Online – Key Product Categories

(ESW, Statista)

Top marketplaces

(WorldFirst, 2020)

Insider tips:

  • Chinese consumers love luxury branded goods and will look to Europe to source genuine brands
  • Sales of appliances and electronics are set to double in India by 2025 due to higher demand in rural areas and the rise of working from home (IBEF, 2021)
  • The Philippines is a largely young, mobile-first population with 65% of Filipinos using mobiles to shop online (Thinkwithgoogle, 2021)

Delivery preferences:

  • Asian consumers typically prefer a quality delivery service and will compromise on speed โ€“ they will happily pay for delivery in return for live tracking and insurance

GFS International transit times*

GFS International ExpressGFS International PlusGFS International Economy
Indonesia2-5 days6-11 days7-13 days
Japan2-5 days4-9 days5-11 days
Malaysia2-5 days5-10 days6-9 days
South Korea2-5 days5-10 days6-10 days

*Fastest transit time is GFS International Express Service, longest transit time is GFS International Economy.

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