Why Tracking Overseas Packages Can Be Tricky and How to Solve It

If you run an international eCommerce business, then tracking packages as they travel the world may be essential to your customer satisfaction.
However, international parcel delivery comes with unique challenges. Inconsistent carrier capabilities and differing tracking updates can be frustrating for customers and businesses alike.
However, there are solutions to help simplify things, such as working with a provider of multi-carrier shipping tracking with a speciality in international logistics.
The Challenges of Tracking Overseas Packages
- Inconsistent Tracking Systems
When crossing international borders, packages are more likely to move between different carriers. These carriers are likely to have different tracking systems, and these systems don’t always work well together. Without the comprehensive management of an international shipping company, you might lose visibility of your package when moving from one jurisdiction to another.
- Customs and Documentation Delays
If your business provides international shipping from the UK, then customs processing is a vital step. However, it can often be unpredictable, with delays that can occur due to documentation that’s erroneous or incomplete. You also need to factor in random inspections and specific requirements for local regulations. Tracking updates can be delayed during this process.
- Lack of Standardisation
Many countries have different standards for shipping and tracking. Some regions may provide detailed tracking updates while others may not. This can lead to gaps throughout your tracking journey, especially for final mile delivery tracking if local couriers don’t offer frequent updates.
- Time Zone and Language Barriers
Differences in time zones and language barriers can make it even more complicated to track overseas shipments, as queries can be more difficult to make. This can lead to unclear or delayed tracking information, frustrating your customers.


How Managed Multi-Carrier Services Solve These Challenges
Many of the issues above can be mitigated or avoided entirely with the help of a managed multi-carrier delivery solution with a proven track record. Here are some of the ways they can help.
Centralised Tracking
With the best multi-carrier shipping software, businesses can bring together tracking data from different carriers into a single interface. With this centralisation, you can ensure total visibility across all stages of the shipment journey, from despatch to delivery.
Working with a system that supports global shipping tracking helps businesses better monitor parcels as they transition between countries and carriers, reducing the loss of parcel visibility.
Expertise in International Logistics
Providers that specialise in international parcel services have much better knowledge of customs requirements, including paperless customs solutions and regional regulations. This expertise helps ensure that your documentation is both complete and accurate, significantly reducing the likelihood of costly delays. They can also guide you in choosing the best carriers for specific destinations, emphasising on-time delivery and reliable tracking.
Seamless Collaboration with Local Carriers
Managed service providers, supported by strong global networks, can work well with local couriers, providing a smooth last-mile transition during international parcel delivery. This can include, for instance, being able to provide tracking updates even where local carriers may not usually offer that option.
Scalability for eCommerce Growth
If your business is expanding its reach, the help of an international shipping solution provider can be vital. The use of eCommerce international shipping support can help you manage increased demand without compromise. Using established relationships with international shipping companies, these services can help you scale operations much more seamlessly.
Benefits of eCommerce Business
Improved Customer Experience
Customers appreciate transparent and reliable communication when tracking parcels overseas. Using integrated systems like international parcel tracking and providing accurate and up-to-date information helps build trust in your services.
Cost-Efficiency
Working with providers that can offer cheap international parcel delivery, alongside better tracking, can help you optimise your shipping routes and carrier choices. You can strike the right balance between affordability and reliability.
Simplified Operations
Rather than having to manage multiple carriers and systems, you can rely on a single solution for your international shipping needs. As such, you don’t have to take on as much admin work, allowing your team to focus on what makes you money. At the same time, by implementing the strategies discussed in how intelligent automation is helping businesses retain top talent, you can streamline processes even further and keep your workforce engaged.
Supporting Your International Growth
If you’re aiming for international eCommerce expansion, a managed service provider offers the infrastructure already in place to help you expand to new territories with greater ease.

Ensuring Success in International Shipping
Tracking overseas packages doesn’t have to be a major headache for your business. With the help of solutions like multi-carrier shipping tracking, you can overcome many of the challenges outlined above. Utilising their expertise in working with multiple carriers and territories, you can bring some reliability to the world of global shipping.