eCommerce has seen huge growth over the past two years due to the dependency on deliveries since the COVID-19 pandemic. And it doesn’t look like things will be slowing down any time soon. Many companies have begun relying on third-party logistics services (3PL) to help them with the increasing demand and rising customer expectations associated with last mile delivery. It is predicted that by 2026 the 3PL market will reach around $1.75 trillion .
Last mile delivery, or final mile delivery as some call it, covers everything from when your goods leave the warehouse up until they are at their final destination.
So, why would a 3PL need support from a last mile logistics specialist?
Keeping up with the needs of your customers can be very challenging, given the constant technological advances, operational complexities, unpredictability due to external factors, and any extra costs that may arise due to changes in the economic, political or social climate.
Let’s look at some of the challenges in more detail: