GFS Global Returns Pro

Global Returns Management Made Simple

Simplify your global returns process and reduce costs with this fast and affordable solution that offers a market-leading consumer experience.

GFS Global Returns Pro

Global returns made simple

GFS Global Returns Pro provides a fast and affordable returns management solution to simplify returns and deliver a market-leading consumer experience.

Give customers a high-end returns experience without the high-end cost:

  • Immediate access to a global network of 200+ returns services

  • Home, Business Courier Collection and 320,000 drop-off points across 200+ countries

  • Localise in 35 languages

  • Reduce the operational burden and cost of global returns

  • Offset the cost of returns

  • Offer free, part-funded and consumer paid returns

  • Quick and easy deployment in 1-2 days

  • Flat affordable monthly fee

  • Takes seconds for consumers to make a return

Exclusive Offer

Get 12 months for the price of 10, plus no set up fee!

Get returns management right

For your customers:

  • 78% of consumers consider the returns service when choosing where to shop

  • Only 52% of consumers are happy with the returns experience

  • 1 in 5 consumers have abandoned a purchase because they were dissatisfied with the returns policy

For your business:

  • 40% reduction in customer enquiries

  • 57% reduction in returns costs

  • 50% reduction in time to get goods back in stock

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Expand into international markets quickly and easily:

  • 200+ carrier services across 195 countries
  • 320,000 global drop-off locations
  • 35 languages
  • Integrated Duties & Tax documentation for duty relief
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A seamless returns experience for your customer:

  • Fully branded, omni-channel experience
  • Suitable for desktop, mobile or tablet
  • No manual data entry, customers request returns in seconds
  • Faster refunds with choice of return options
  • Fully tracked to keep customers informed
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Offset the cost of returns:

  • Dynamically offer alternative products for exchanges and cross-sell through our returns software
  • Offer part-funded or consumer paid returns as well as free
  • Greater control of crediting customers
  • Put returns back into stock for faster resell
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Take control of global returns:

  • Data accuracy and insight of what’s being returned, why and when
  • Single-view of all returns data and inventory
  • Customisable returns policies
  • Put returns back into stock faster
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Fast and affordable to deploy:

  • One seamless integration via API or certified connectors for leading eCommerce platforms including Shopify, Magento, SalesForce, Commerce Cloud, SAP, Hybris, BigCommerce and many more
  • 1-2 days to deploy
  • Flat, monthly fee
  • Minimal upfront investment
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Global Returns Lite

If you’re not ready for Global Returns Pro, then speak to us about our out-of-the-box alternative Global Returns Lite.

Transform Your Returns Management

Complete the circle with GFS outbound services

Combine with GFS International eCommerce Delivery Services for the easiest and most complete global outbound/inbound shipping solution so you can control operational processes and costs, give customers a consistent experience (both ways) – and expand into international markets fast.

All your eCommerce delivery needs covered in 3 simple options to 200+ countries:

GFS eCommerce Express
Fastest possible transit worldwide

GFS eCommerce Plus
Courier delivery that’s faster than postal, cheaper than express

GFS eCommerce Economy
Perfect for low-weight or low-value items